Upgrade to the Platinum Card®

Important Information - Please read this section before applying for an Upgrade:

• Applicants must be over 18 years old and approval is subject to status.
• By proceeding with this Upgrade you are requesting to end your existing American Express Preferred Rewards Gold Credit Card agreement, and apply for a new American Express Platinum Card agreement. 
• Your American Express Preferred Rewards Gold Credit Card agreement will only end if we accept your application to Upgrade. Your Account number will stay the same. By applying for this Upgrade, you request that any existing balance on your American Express Preferred Rewards Gold Credit Card agreement is transferred to your new American Express Platinum Card agreement. Any balance will be subject to exactly the same terms (such as interest rate) after transfer, as it is before transfer.
• Please read and keep a copy of the below Important Documents.

Important Links: Read Terms and Conditions | Read Summary Box | Read Insurance Documentation | Read Pre-Contract Credit Information | Cardmember Privacy Statement | Frequently Asked Questions

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

Please read:

1. Subject to eligibility and approval. The 40,000 Membership Rewards® points will be awarded onto your Account once you have been approved and you have spent £6,000 within the first three months of Cardmembership. It is only available if you have upgraded from the American Express® Preferred Rewards Gold Credit Card Consumer product. This introductory offer is subject to change and can be withdrawn at any time. Please note that it can take up to 60 days for bonus points to be awarded to your Account. You will not receive this bonus if you have ever received an Upgrade bonus before.

Alternatively, if you hold an American Express® Preferred Rewards Gold Charge Card Consumer product, please click here to learn more about the upgrade offers available for you. 

2. The representative APR is the ‘Annual Percentage Rate’ of charge. The APR is designed to help you compare and understand the cost of credit. It considers the interest rate that we charge on purchases, and any additional costs in connection with the product, such as the annual fee. It’s shown as an annualised percentage, making it easier for you to compare other credit products. Rates can vary for several reasons. Your purchase and cash interest rates will move up and down in line with the Bank of England Base Rate. Base Rate changes will not apply to your promotional interest rates. For more information click here. Rates may also vary based on your individual circumstances, either when you apply for a product or afterwards. The minimum monthly payment will be the highest of £25 (or total amount owing if less); or any interest fees plus 2% of the remaining balance. This Credit Card is not intended for long-term borrowing; paying the minimum payment will cost more and takes longer to clear your balance. Missing a payment incurs charges and can impact your credit rating making it difficult or expensive to get credit in the future. Failure to keep up repayments could result in; the cost of your debt growing; legal action (and associated costs); or a charging order resulting in repossession of your property. To maintain any promotional interest rate, keep payments up to date and stay within the credit limit. Interest rates, fees and charges may be increased (if there are changes in your circumstances or our costs). Some types of Card use are more costly (e.g. cash withdrawal). You can withdraw from this Agreement by contacting us up to 14 days after the day you received your Card. By proceeding with this Upgrade, you agree that your current preferences will be carried forward to your new agreement, including how and when you receive any credit limit increases and how you receive your statement.

3. The Platinum insurance excludes cover for pre-existing medical conditions other than those on the accepted conditions list which can be viewed here. Cover for medical assistance and expenses is only available until you (or your family or Supplementary Cardmembers) turn 70 years of age. In order to receive certain insurance benefits, you need to purchase the trip on your American Express Platinum Card in full. Terms and Conditions apply. Full details of the travel protection benefits currently available can be found in the Terms and Conditions. Please read this to understand the limits and exclusions that may apply including the definition of immediate family. Subject to enrolment, for more information click here. There are exclusions in your American Express travel insurance policy which cannot be varied or removed. If you have a pre-existing medical condition that falls outside of the list of accepted conditions referred to in the travel insurance terms and conditions, you may be able to obtain alternative or additional insurance via the Money and Pensions Service or call the advice service on 0800 138 7777 (free from within the UK). Lines are open Monday to Friday, 8am to 6pm.”

4. This benefit will start on the date you save the benefit to your Card and end on 31 December 2024. Statement credits are limited to £150 per year for UK participating restaurants and £150 per year for participating non-UK restaurants. Please check that your chosen restaurant appears on the list of participating restaurants before dining, even if it was on the list at the time you booked. For participating UK and non-UK restaurants please click here. Please filter by ‘UK’ for restaurants participating in the Local Dining Credit and remove ‘UK’ when exploring restaurants for your Abroad Dining Credit. Terms and conditions apply and are set out here. The benefit is only valid when full payment is made with an American Express Card. To redeem the benefit, restaurant reservations must be made through your American Express Concierge service, and the reservation must be in the Cardmember’s name. The benefit is valid for seated dining only and cannot be combined with any other offer or promotion. The benefit is limited to one redemption per visit, per American Express Card, per bill, per table, unless otherwise stated. Blackout dates may apply, please check with your American Express Concierge service when making a reservation. Cancellation and no show policies may apply, please check with your American Express Concierge service when making a reservation. Benefit may be limited to a maximum number of people, please check with your American Express Concierge service when making a reservation. Benefit is subject to availability, and the restaurant reserves the right to offer a benefit which they consider to be of similar value should the benefit described not be available.

5. The term additional Card refers to the American Express Supplementary Card programme. The first Platinum Supplementary Card is provided at no additional charge. An annual fee of £285 applies to each Platinum Supplementary Card. You may also be eligible for Green or Gold Supplementary Cards, which are £170 annually beyond those provided at no additional charge. The bonus Membership Rewards points offer is valid for the first approved Supplementary Platinum Card only. Please note, in rare circumstances it may take up to 90 days for the 5,000 Membership Rewards points to be applied to your Account. You may apply for several Supplementary Cards but you will only receive the 5,000 Membership Rewards points for the first approved Card. You will not receive this bonus if you have ever received it before. This offer is subject to change and may be withdrawn at any time.

6. In order to provide this service, American Express Services Europe Limited needs to share the information you have provided with Priority PassTM. We will also share your date of birth with Priority PassTM for ongoing identification and Account validation purposes. Priority PassTM will use the information solely for the purpose of providing their services, and will not share it with any third parties. These conditions are also available in full at prioritypass.com. If you wish to opt out of the Priority PassTM benefit, please call your Platinum Travel service. Once we have completed your lounge access enrolment, Priority PassTM will send you and any Platinum Supplementary Cardmember Priority PassTM membership cards that will provide complimentary access to a network of over 900 airport lounges globally. A Priority PassTM Welcome Pack for each Cardmember will be sent out separately and should be received within 28 days of Card approval. In order to access Priority PassTM lounges, the Cardmember must present a valid Priority PassTM membership in his or her name, along with the boarding pass for same day travel. The main Cardmember and the Platinum Supplementary Cardmember may bring up to one guest into the lounge at no cost. Any additional guests will be charged a fee at the prevailing rate – currently £20 per person, per visit, to his or her American Express Platinum Card. Subsequent years’ renewal Terms and Conditions are at the discretion of Priority PassTM as detailed at prioritypass.com.

7. Platinum Cardmembers have unlimited complimentary access to American Express Lounge locations. Guest access policies vary by location and are subject to change (see below). To access American Express Lounges, the Platinum Cardmember must present the agent with the following upon each visit: their valid Card and upon request, same-day airline ticket on any carrier and a government-issued I.D. Failure to present this documentation may result in access being denied. Platinum Cardmembers will not be compensated for changes in locations, rates or policies. American Express reserves the right to remove any person from a lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability. Use of American Express Lounges is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice. Amenities, services and hours of operation may vary among locations and are subject to change. The Cardmember agrees to abide by the conditions of use as contained in the lounge listing. Access is subject to lounge availability and is non-transferable. Benefit available to Main and Supplementary Platinum Cardmembers only. Guests are not permitted access.

8. Platinum Basic and Supplementary Cardmembers are entitled to complimentary access to the Plaza Premium lounges. The Platinum Cardmember may bring up to one guest into the lounge at no additional cost. All lounge access fees for additional guest visits will be charged directly to the Platinum Cardmember's Card, and at the prevailing retail rate, per person, per visit. Lounge access to infants under two years of age is complimentary. To access the Plaza Premium lounges, the Platinum Cardmember must present the agent with the following upon each visit: their valid Card and upon request, same-day or following-day boarding pass on any carrier and a government-issued I.D. Failure to present this documentation may result in access being denied. Platinum Cardmember must be at least 18 years of age to enter without a parent or guardian where there is a self-service bar. Plaza Premium Lounge reserves the right to remove any person from a lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability and is not guaranteed. The full Plaza Premium Lounge Facilities Terms and Conditions are available at plaza-network.com/terms. Facilities, amenities, services and hours of operation may vary among locations and are subject to change. Terms and Conditions are subject to change without prior notice.

Argentina: Platinum Cardmember may bring up to one guest at no cost.

Australia: Platinum Cardmember may bring their children between the ages of 2-17 and up to two guests into the lounge.

Brazil: Platinum Cardmember and up to one travel companion OR Platinum Cardmember's immediate family may enter the airport lounges at no cost. For any additional guests, the Cardmember will be charged R$22.00 per person (exception: no additional guests allowed in Congonhas lounges).

India: Platinum Cardmember and up to one complimentary guest allowed and any additional guests will be charged INR750 per person.

Mexico: Platinum Cardmember plus two guests or immediate family (spouse and children with no limit)

United States: Platinum Cardmember may bring immediate family (spouse or domestic partner and their children under 18) OR up to two companions into the lounge.

9. Valid only for new FINE HOTELS & RESORTS bookings made through Platinum Travel service. Payment must be made in full with an American Express Card in the Platinum Cardmember’s name. Cardmember must travel on itinerary booked to be eligible for benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in. Breakfast amenity varies by property, but will be, at a minimum, a Continental breakfast. Complimentary In-Room Wi-Fi is provided, except for explore Patagonia where In-Room Wi-Fi is not available. In this instance, complimentary Wi-Fi will be provided in a common space on property. In the case where a property includes cost of Wi-Fi in a mandatory resort fee, the Cardmember will receive a daily credit from the property for the standard amount that the property charges for Wi-Fi. The credit will be issued on the Cardmembers final bill upon check-out. Benefit restrictions vary by FINE HOTELS & RESORTS property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Advance reservations are recommended for services such as spa, dining or golf in order to take advantage of the FINE HOTELS & RESORTS special amenity during your stay. Benefits and additional FINE HOTELS & RESORTS promotions are only applied at check-out and expire at check-out. Limit of one benefit package per room, per stay. Three room limit per Cardmember, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating FINE HOTELS & RESORTS properties and benefits are subject to change.

10. Valid only for new THE HOTEL COLLECTION bookings with participating providers of two or more consecutive nights made through Platinum Travel service, Business Platinum Travel service or Centurion Travel service, American Express Travel office or American Express Travel Online (online bookings currently only available to Basic Cardmembers). Available only for the following American Express Cardmembers: Consumer and Business Gold Cardmembers, Consumer and Business Platinum Cardmembers and Consumer and Business Centurion® Members (“Eligible Cardmembers”). The term “Eligible Cardmembers” does not include Gold and Platinum Credit Cardmembers. Payment must be made in full with an American Express Card in the Eligible Cardmembers name. Eligible Cardmember must travel on itinerary booked to be eligible for benefits described. *A one category room upgrade is based on availability and eligibility at check-in to the hotel. **The Cardmember will receive the credit as a deduction from the final hotel bill when checking out of the hotel; they will receive $1 for each eligible dollar spent up to $75 USD. Eligible charges exclude charges for taxes, gratuities, fees and cost of room. Additional exclusions based on specific hotel restrictions may also apply (including without limitation purchases within the hotel that are unaffiliated and/or owned by third parties) - see hotel front desk for details. Credit must be used in conjunction with initial stay and cannot be carried over to another stay, is not redeemable for cash and expires at check-out. Credit is non-exchangeable and non-refundable and is applied in USD or equivalent in local currency based on exchange rate on day of arrival. May not be combined with other offers or programs unless indicated. Limit one credit per room, per stay. Three-room limit per Eligible Cardmember per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Hotel nightly rates vary by property, dates, room category and occupancy. Participating providers and benefits subject to change. Programmes are subject to change from time to time and subject to availability. We reserve the right to apply temporary spending limits in accordance with the Cardmember Agreement. Some partner programmes require enrolment on approval of Cardmembership. Terms and Conditions will be provided prior to enrolment on relevant partner programme. Flights are subject to availability and taxes, fees and charges are applicable.

11. Enrolment required. Platinum Cardmembers can enjoy up to £100 in statement credits per year with Harvey Nichols, when you spend online and in-store with your Card. Get maximum £50 back every six months. Benefit eligible for primary Cardmember only, and cannot be redeemed by Supplementary Cardmembers. Statement credit not redeemed during the applicable spend period will not roll over to the following spend period and will expire. Available only in participating UK store(s) and online at www.harveynichols.com, and only valid for orders delivered to the UK. Exclusions apply. More information on the Terms and Conditions can be found here. 

12. As a Platinum Cardmember, you can enjoy an extra 10% saving with an eVIP pass, complimentary hands-free shopping, reserved parking, and complimentary personal shopping appointments. Reduction is applied to the Village price in participating boutiques and restaurants. This promotion cannot be used in conjunction with any other offer. For full terms and conditions please click here. Reserved Parking is subject to availability, must be booked 48 hours in advance and is not available at La Vallée Village (Paris). Hands-free Shopping is subject to availability and must be booked via the Guest Services email address at least 48 hours in advance for La Roca Village (Barcelona) and Las Rozas Village (Madrid). Personal shopping appointments are only available at Ingolstadt Village (Munich) and Wertheim Village (Frankfurt) and must be booked in advance.

Need help completing your application? Click here for more information. If you are visually impaired, our online applications are accessibility software compatible.

To speak to someone about this Upgrade, please call 0800 032 7404.

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road,London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

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