Terms & Conditions
1K. No pre-set spending limit does not mean unlimited spending. Your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources known to us.
2K. Subject to the Terms and Conditions of the Corporate Membership Rewards program available here. There may be tax implications associated with participation in the Membership Rewards program. You are advised to check with your accountant or tax adviser for further information.
3K. As long as your account remains current and in good standing.
4K. Platinum Concierge Services: There is typically no cost to you for most efforts Concierge consultants perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorise. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes.
5K. Platinum Travel Service: All fees or amounts payable in relation to the services are inclusive of GST where applicable. All fees, taxes and charges levied by the travel providers and/or air travel suppliers still apply and these are subject to change without notice until such time as tickets are issued. Travel services provided by American Express International, Inc. ABN 15 000 618 208. Incorporated with Limited Liability in Delaware, USA.
6K. Insurance: American Express Card Insurances are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) ("Chubb") and are subject to the Terms, Conditions and exclusions contained in the American Express Card insurances policy of insurance between American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313) ('American Express') of 12 Shelley Street, Sydney NSW 2000 and Chubb. The Insurance Terms and Conditions do not take into account your objectives, financial situation or needs. Terms and Conditions are subject to change. It is important for you to read the Terms and Conditions booklet available upon request from us and consider the appropriateness of that insurance in relation to your individual requirements.
7K. Priority Pass: Your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. From this date, to continue to enjoy access to over 1,200 lounges in 130 countries, please visit prioritypass.com and log in for a list of available lounges. These Terms and Conditions govern Platinum Card Members' participation in and use of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. At any visit to a Priority Pass lounge, you will be automatically charged the guest visit fee equal to the visit fee of the Priority Pass Standard program for each guest. By enrolling in Priority Pass, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card Account number and provide updated Card Account information to Priority Pass. Priority Pass will use this information to fulfil on the Priority Pass program and may use this information for communications related to the program. The Card Member must enrol into Priority Pass. Once enrolled, Platinum Card Members in good standing may access participating Priority Pass lounges by presenting their Priority Pass card and airline boarding pass. In some lounges, the Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package and can be viewed at prioritypass.com Upon receipt of your enrolment information, Priority Pass will send your Priority Pass card and membership package, which you should receive within 4–6 weeks.
8K. The Offer commences at 9.01am AEST on 8 October 2020 and ends at 11.59pm AEST 13 January 2021 ("Offer Period"). The Offer is only open to residents of Australia aged 18 years or over who are employed by an organisation, (Australian Company, Partnership, Registered Foreign Company, Unregistered Foreign Company, Government Body, Co-operative, Incorporated Association, Unincorporated Association, Trust) with a valid ABN with an annual turnover of AU$10,000,000 per annum or more. 150,000 Membership Rewards Bonus Points will be awarded to companies that apply for the American Express Platinum Corporate Card program by 8 October 2020 and ends at 11.59pm AEST 13 January 2021, are approved and spend $15,000 in the first two (2) months from the American Express Platinum Corporate Card approval date. Companies who currently hold, or who have previously held any American Express Corporate Card or American Express Qantas Corporate Card in the last 12 months are ineligible for this offer. To receive the Membership Rewards points, the company’s Corporate Card program must be in good standing. Allow up to 90 days after the $15,000 spend threshold has been met for the Membership Rewards points to be awarded to the Membership Rewards account. Subject to the Terms and Conditions of the Membership Rewards program. This advertised offer is not applicable or valid in conjunction with any other advertised or promotional offer. The American Express Corporate Platinum Card has a standard annual fee of $800.
9K. Cash flow: Cash flow can be extended by up to 51 days for charge Card products depending on when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your account from your previous statement period.
10K. Airline partners: This is available to Card Members enrolled in the Ascent Membership Rewards program. To redeem points, you must be a member of the applicable Frequent Traveller Programs. Enrolment in the Partner Program is solely your responsibility and fees may apply. Points transferred to Airline Transfer Partners are not reversible and are subject to the Terms and Conditions of the Partner Programs. The minimum requirement and transfer rate varies. Subject to the Membership Rewards Terms and Conditions.
11K. Gift Card or voucher rewards are not redeemable or exchangeable for cash or credit. Normal retailer Gift Card or voucher conditions apply, refer to the Gift Card or retailer website for details. Minimum redemption amounts apply.
12K. David Jones. Subject to the Terms and Conditions of the Membership Rewards program available here and the David Jones Partner Terms and Conditions available at DAVIDJONES.COM.AU. Minimum redemption amounts apply.
13K. Corporate Membership Rewards for Companies:a. Subject to the Terms and Conditions of the Corporate Membership Rewards program available at www.americanexpress.com.au/corporatemr. Corporate Membership Rewards enrolment required (an annual fee applies, but is waived for American Express Corporate Platinum Card Members). Enrolment in the program is not automatic. Merchants classified as “government”, include the Australian Taxation Office, the Australian Postal Corporation (Australia Post), Federal/State and Local Government bodies. Industry specific earn rate may apply when you use a payment account, payment aggregator, services of a third party or online retailers that sell goods for another merchant. For example a payment made to Local Government bodies processed through a payment aggregator may earn rates at the government earn rate. There may be tax implications associated with your participation in the Membership Rewards program. You are advised to check with you accountant or tax adviser for further information.b. Refer to americanexpress.com.au/corporatemr for current earn rates.Membership Rewards Choices and Ascent Programs for Employeesa. Membership Rewards enrolment required (an annual fee applies, but is waived for American Express Corporate Platinum Card Members). Subject to the Terms and Conditions of the Membership Rewards program available at membershiprewards.com.au/termsandconditions. Your Company must allow participation in Membership Rewards to be eligible to enrol. You must enrol yourself and cannot delegate someone else in your Company to do so on your behalf.b. Refer to americanexpress.com.au/corporaterewards for current earn rates.c. There may be tax implications associated with your participation in the Membership Rewards program. You are advised to check with you accountant or tax adviser for further information.d. Membership Rewards Ascent Only: To transfer Membership Rewards points into an Airline Rewards or Frequent Guest Partner Program you must be enrolled in Membership Rewards Ascent and be a member of the Partner Program. Membership of the Partner Program is the Card Members responsibility and is subject to the Terms and Conditions of the applicable program. A joining fee may apply.
14K. Membership Rewards Ascent: To transfer Membership Rewards points into an Airline Rewards or Frequent Guest Partner Program you must be enrolled in Membership Rewards Ascent and be a member of the Partner Program. Membership of the Partner Program is the Card Member's responsibility and is subject to the Terms and Conditions of the applicable Program. A joining fee may apply.
15K. Entry into The American Express Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge. All entrants must adhere to the General Conditions of Entry. American Express Corporate Platinum Card Members have unlimited complimentary access to The American Express Lounges and are entitled to bring their children between the ages of 0-17 and up to 2 guests into the lounge. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at the American Express Lounge for the applicable charges.
16K. Avis Preferred Service Membership: Subject to the Terms and Conditions of Avis Preferred Service.
17K. Subject to the Terms and Conditions of the Hertz #1 Club Gold membership.
18K. Available to American Express clients that are enrolled in Concur Expense® and ExpenseIt, fees and charges may apply.
19K. Mobile Wallets: Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices.Google Pay and the Google Logo are trademarks of Google LLC.
20K. The information has been prepared without taking into account your objectives, financial situation or needs. You should read the PDS and consider the appropriateness of International Payments in relation to your individual requirements. Terms, Conditions, fees and charges apply. For further information, please refer to the relevant PDS: Telegraphic Transfers. AccessLine is not available to individual consumers. To enrol in this service, your business will be required to complete an application, which is subject to review and approval by American Express. For a copy of the application, including Terms and Conditions, call 1300 855 749. Users need to have an American Express Corporate Card or American Express Business Card, an FX International Payments account and be registered to use AccessLine. International Payments are arranged through American Express International Inc. (ABN 15 000 618 208 AFSL no. 237996). Incorporated with Limited Liability in Delaware, USA.
21K. Emergency Global Assist: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service, we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions. Only available when you travel more than 200km from your home, for up to 90 consecutive days.
22K. Online Fraud Protection Guarantee: Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Member Agreement, you will not be held liable for any unauthorised charges.
23K. Emergency Card Replacement: If your Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 653 641. If you are overseas, report your lost or stolen Card to the nearest American Express Travel Service or Representative Office. Once you have notified us, you are not liable for any unauthorised charges.
24K. After a Company registers for this service, Card Members must then enrol individually with American Express. In addition, proof of identity to comply with government requirements may be required. Card Members will be informed via post when they have been enrolled and will be supplied with a PIN. Maximum cash limit of AUD 6,500 applies.
25K. Membership Rewards enrolment is automatic and subject to the Terms and Conditions of the Membership Rewards program available here. There may be tax implications associated with participation in the Membership Rewards program. You are advised to check with your accountant or tax adviser for further information.
26K. Available for Platinum Charge Card Members and Centurion® Members only, and excludes Platinum Credit Card Members who are not also Platinum Charge Card Members. Card Member must travel on itinerary booked to be eligible for benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in. Breakfast amenity varies by property, but will be, at a minimum, a continental breakfast. Complimentary In-Room Wi-Fi is provided, with the exception of explora Patagonia where In-Room Wi-Fi is not available. In this instance, complimentary Wi-Fi will be provided in a common space on property. In the case where a Property includes cost of Wi-Fi in a mandatory resort fee, the Card Member will receive a daily credit from the Property in the standard amount that the Property charges for Wi-Fi. The credit will be issued on the Card Member’s final statement upon check-out. Benefit restrictions vary by FINE HOTELS & RESORTS property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Advance reservations are recommended for services such as spa, dining or golf in order to take advantage of the FINE HOTELS & RESORTS special amenity during your stay. Benefits are only applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Card Member, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating FINE HOTELS & RESORTS properties and benefits are subject to change.
27K. As an American Express Platinum Corporate Card Member you are eligible to enroll in complimentary Marriott Bonvoy™ Gold Elite Status. Once you request enrollment within the Marriott Bonvoy at the Gold Elite Status level, American Express will share your enrolment information with The Marriott Bonvoy™ Program ("Marriott Bonvoy™"). Marriott Bonvoy may use this information in accordance with its privacy statement available at www.marriott.com/privacy. You will maintain Gold Elite Status without meeting otherwise required Marriott Bonvoy criteria as long as you remain an eligible American Express Card Member or until American Express notifies you that the benefit is terminated. Marriott Bonvoy member benefits are subject to change, availability and certain eligibility requirements. Reservations booked through third parties and online booking sources are not eligible. For complete Marriott Bonvoy Program terms visit https://www.marriott.com/signInOverlay.mi. Marriott Bonvoy program amenities may not be combined with the Fine Hotels & Resorts program. Upgrades are based upon availability and will vary by property.