Terms & Conditions
1N. No pre-set spending limit does not mean unlimited spending. Your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources known to us.
2N. A business must be a Qantas Business Rewards Member to earn triple Qantas Points for business. The triple Qantas Points for business are only available for American Express Qantas Card Members when the Card is used to make an eligible Qantas flight booking. An eligible flight means a domestic or international flight which has a Qantas 'QF' flight number on the ticket that is purchased in Australia; is operated by Qantas, Emirates or American Airlines; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Qantas Business Rewards. Exclusions apply. Triple Qantas Points for Business is not available in conjunction with any other rebate, Corporate Fares Agreement or discount arrangement with Qantas. A Member's ABN and traveller's Qantas Frequent Flyer number must be quoted at the time of booking to earn Qantas Points for both the business and the traveller. Qantas will allocate 3 times the number of Qantas Points to the business under the Qantas Business Rewards Airline Reward Scheme terms and conditions. The maximum number of Qantas Points that can be earned from flying by a business with the American Express Qantas Business Rewards Card is 4,000,000 per membership year as per the Triple Qantas Points for business benefit terms and conditions.
3N. Qantas Club Membership: A choice of one Qantas Club membership is available for Qantas Corporate Platinum Card® Members, or an individual nominated by the Card Member in accordance with the Terms and Conditions set out below each Membership Year and must be redeemed before the end of the Membership Year in which the Card Member became entitled. Qantas Club membership is subject to the Qantas Club Membership Terms and Conditions, available at www.qantas.com/qantasclubterms. Subject to Qantas Club, Partner airlines and associated lounges conditions of entry. See www.qantas.com/loungeaccess.
4N. Qantas Domestic Economy Return Flight: A choice of one Domestic Economy class return flight is available for Card Members, or an individual nominated by the Card Member to redeem, on the Terms and Conditions set out below, and in accordance with Qantas’ Conditions of Carriage (which apply to all Qantas passengers). The benefit is available to choose each 12 month period that the Card Member maintains a Card relationship with American Express (each a “Membership Year”) and must be redeemed before the end of the relevant Membership Year. The flight must be booked and ticketed before the end of the Membership Year in which the Card Member became entitled to the domestic flight. Redemption of the domestic flight cannot be carried forward to any subsequent Membership Year and cannot be exchanged for cash. Reservations must be made through the American Express Platinum Travel Service by calling 1800 621 524 and selecting option 1. Qantas and American Express reserve the right to change the domestic flight offer Terms and Conditions or the offer of flights from time to time without notice, including but not limited to the right to charge fees or to stop offering flights. Route availability is subject to change without notice. Availability of these seats is limited and seats may not be available on all flights or at the times you may wish to fly. Seat availability may be limited to certain dates and/or flights and it may be more difficult to book seats around public holidays, school holidays or special events. Only specified routes are included within the offer. All travel is subject to the Domestic Flight Offer Conditions, Qantas Fare Conditions and Qantas Conditions of Carriage. No Qantas Frequent Flyer points will be awarded for travel on these flights. Domestic Flight Routes available set out in Table 1. Table 1: Domestic Flight Routes
Booking changes and cancellations:
a. Changes and cancellations are permitted prior to each flight departure, The Card Member is to pay any extra fare difference and any extra taxes by calling 1800 621 524 and selecting option 1
b. Name changes are permitted
c. The new booking must be for travel within 12 months of the date that the original ticket was issued;
d. Changes must be made through the American Express Platinum Travel Service by calling 1800 621 524 and selecting option 1
e. At the time of making the change, the Card Member must pay: applicable change fees as per the Qantas Fare Conditions; any fare difference between the fare for the new booking and the original fare; and any other applicable surcharges, fees and taxes plus applicable GST as charged by American Express.
f. Validity: Minimum stay is not applicable. Maximum stay is up to one year;
g. Children/Infants: flights may not be redeemed for unaccompanied minors. Infants (under 2 years) without a seat may travel free of charge when travelling with an eligible Card Member.
h. The Domestic Flight is only available on Qantas marketed and operated services. For the avoidance of doubt, flights on Jetstar Airways Pty Limited and codeshare services are not included.
5N. Entry into The American Express Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge. All entrants must adhere to the General Conditions of Entry. American Express Corporate Platinum Card Members are entitled to a total of two (2) entries into the American Express Lounges in Australia per calendar year (1 January to 31 December). Complimentary access is available for the Card Member's children between the ages of 2-17. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member's American Express Card.
6N. Insurance: The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Qantas Corporate Platinum Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Qantas Corporate Platinum Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs.
This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
7N. 300,000 Membership Rewards Bonus Points: The Offer ends at 11.59pm AEST 27 July 2022 ("Offer Period"). The Offer is only open to residents of Australia aged 18 years or over who are employed by an organisation, (Australian Company, Partnership, Registered Foreign Company, Unregistered Foreign Company, Government Body, Co-operative, Incorporated Association, Unincorporated Association, Trust) with a valid ABN and an annual turnover of AU$10,000,000 per annum or more. Card Members that apply for the American Express Qantas Corporate Platinum Card by 27 July 2022, are approved and spend $50,000 within the first two (2) months of the American Express Qantas Corporate Platinum Card approval date will receive 300,000 Membership Rewards Bonus Points. Offer applies to the first Card applied and approved for the Company. Companies who currently hold, or who have previously held any American Express Corporate Card or American Express Qantas Corporate Card in the last 18 months are ineligible for this offer. To receive the Membership Rewards Bonus Points, the company’s Corporate Card program must be in good standing. 300,000 Membership Rewards Bonus Points will be awarded to the Card Member 8-10 weeks after the spend criteria has been met. Subject to the Terms and Conditions of the Membership Rewards Program. This advertised offer is not applicable or valid in conjunction with any other advertised or promotional offer.
Half Annual Card Fee: New American Express Qantas Corporate Platinum Card Members will receive a one-time credit of $600 during their first year of Card Membership. After the first year, the annual Card fee for the Card will be $1200 per year. Offer only available to those that apply by 27 July 2022 and are approved. Companies who currently hold, or who have previously held any American Express Corporate Card or American Express Qantas Corporate Card in the last 18 months are ineligible for this offer. Credit will be provided within 8-10 weeks of Card approval.
8N. Cash flow: Cash flow can be extended by up to 51 days for charge Card products depending on when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your account from your previous statement period.
9N. Gift Card or voucher rewards are not redeemable or exchangeable for cash or credit. Normal retailer Gift Card or voucher conditions apply, refer to the Gift Card or retailer website for details. Minimum redemption amounts apply.
10N. Membership Rewards enrolment required (an annual fee applies, but is waived for American Express Qantas Corporate Platinum Card Members). Subject to the Terms and Conditions of the Membership Rewards program available here. Your Company must allow participation in Membership Rewards to be eligible to enrol. You must enrol yourself and cannot delegate someone else in your Company to do so on your behalf. Refer to current earn rates here.
11N. As long as your account remains current and in good standing.
12N. Platinum Travel Service: All fees or amounts payable in relation to the services are inclusive of GST where applicable. All fees, taxes and charges levied by the travel providers and/or air travel suppliers still apply and these are subject to change without notice until such time as tickets are issued. Travel services provided by American Express International, Inc. ABN 15 000 618 208. Incorporated with Limited Liability in Delaware, USA.
13N. Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices.
Google Pay and the Google Logo are trademarks of Google LLC.
14N. Available to American Express clients that are enrolled in Concur Expense® and ExpenseIt, fees and charges may apply.
15N. Platinum Concierge Services: There is typically no cost to you for most efforts Concierge consultants perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorise. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes.
16N. Fraud Protection Guarantee: Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Member Agreement, you will not be held liable for any unauthorised charges.
17N. Emergency Global Assist: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service, we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions. Only available when you travel more than 200km from your home, for up to 90 consecutive days.
18N. Emergency Card Replacement: If your Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 653 641. If you are overseas, report your lost or stolen Card to the nearest American Express Travel Service or Representative Office. Once you have notified us, you are not liable for any unauthorised charges.
19N. After a Company registers for this service, Card Members must then enrol individually with American Express. In addition, proof of identity to comply with government requirements may be required. Card Members will be informed via post when they have been enrolled and will be supplied with a PIN. Maximum cash limit of AUD 6,500 applies.
20N. You are advised to speak with your accountant or tax adviser about the deductibility of this expense.
22N. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
23N. American Express @ Work®: Authorised Company Program Administrator(s) must be enrolled to @ Work to access Company Card Program services. Use of the @ Work Services is restricted to those authorised users designated by their Company. To apply for access visit: atworkenrollment.americanexpress.com or contact your local PA Servicing Team or your Account Manager for further details.
24N. Points for Credit: Points may be redeemed by the Basic Card Member for a credit on the Primary Card Account (the Card which your Membership Rewards points balance appears online). American Express may decline a Points for Credit request where the Card Account or Card Member's other Accounts with American Express are not in good standing or overdue. The redemption of points for credit will be administered solely by American Express within 3 business days and cannot be reversed. Points for Credit is not available for redemption by Corporate Card Accounts and is not redeemable for cash via Credit balance refund. Minimum redemption rates apply.
25N. Points Plus Pay allows you to choose the number of points you redeem above a specified minimum level and pay for the remainder with an accepted payment card (including VISA, MasterCard or American Express). Points Plus Pay Flights are available on any flight with a Qantas (QF) or Jetstar (JQ) flight number or selected partner airlines when travelling on a Qantas fare and booking on qantas.com for yourself or any eligible family member. As long as there is a seat available for sale, you can book a Points Plus Pay - Flight. The points required for a Points Plus Pay - Flight includes taxes, fees and carrier charges (except any local airport fees or charges collected at the time of check-in) are subject to change and are quoted at the time of booking. Qantas Points and Status Credits may not be earned on some fare types or on oneworld® alliance or airline partner flights. See the Airline Earning Tables for eligible flights and earning classes. See more information and full terms and conditions.