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Business Card

Four essential
steps to get your
Business Card up
and running.



Unlock the benefits and features of your Business Card in four simple steps.
Each step is explained in detail below.

 Stages of Amex Card activation
 1st step

Activate your Card and register for an Online
Services Account

If you’ve already been using your Card to make purchases, then it’s likely that you’ve completed
Card activation and registered for an Online Services Account. An Online Services Account lets you:

View your transactions

Track your Membership Rewards®1
points balance (if eligible and enrolled)

Turn on Card alerts for balance
updates and payment reminders

Make payments on your Account

Enrol in paperless statements2

Access Amex Offers3

Don’t have an Online Services Account yet?

2nd step

Enrol in your Membership benefits

As an American Express Business Card Member, you can enjoy perks like Membership Rewards points, Amex Offers,
and more. Depending on your Card type, you may have to enrol in your Card’s designated rewards program first.

Business card and Gold Business card members
discussing the card benefits

Business and Gold Business Cards

If you have an American Express® Business or Gold Business Card, to enrol in the Membership Rewards program to start earning points1. To enrol in the Membership Rewards program: Call 1300 362 639 7.30am-7pm (AEST), Monday to Friday

Platinum Business card members discussing the
card benefits

Platinum Business Cards

If you’re a Platinum Business Card Member, enrolment in the Membership Rewards program is complimentary. However, you’ll still need to enrol in your Platinum benefits, including premium hotel perks, digital Australian Financial Review subscription, and more.

A cardmember redeems frequent flyer points for air

Qantas and Velocity Business Cards

If you have an American Express Card in partnership with one of our Airline Partners, you’ll be automatically enrolled in the associated Airline Partner program and earn Qantas or Velocity Points on every dollar you spend. Your points will then be automatically credited to your nominated Frequent Flyer or Qantas Business Rewards Account.

A business cardmember discusses about the card
benefits on call

Business Explorer and Business Accelerator Cards

If you’re a Business Explorer or Business Accelerator Card Member, enrolment in the Membership Rewards program is automatic.

 3rd step

Download the Amex App

The American Express Mobile App lets you manage your Account from the palm of your hand and make savings on the go.

The American Express Mobile App4 is a convenient way to view your transactions, track your Membership Rewards points balance (if enrolled)1, check your spending power for large purchases, and save with Amex Offers3.

 4th step

Link your Card to your mobile wallet

A Business card getting linked to mobile wallet

Mobile payments are a simple and secure way to make payments on your Card using your phone’s mobile wallet (Apple Pay, Google Pay, or Samsung Pay)5.

For detailed steps on how to link your Card, click the button below.

Other important information

A business Card Member paying her bills

Paying your bill

To avoid incurring any charges, it’s important to familiarise yourself with the number of cash flow days available on your Card and methods of paying your bill.

A Card Member requesting an emergency card replacement

Emergency Card Replacement

If your Card is lost or stolen, you can usually receive a free replacement within 24 hours, or instantly if your Card is linked to your mobile wallet6. Simply call 1300 558 891.

People discussing about
card terms and conditions

Your Card Terms and Conditions

Depending on the Business Card you hold and the rewards program you’re enrolled in, different Terms and Conditions will apply. Be sure to familiarise yourself with them.

Have a question?
Find the answer you’re looking for in our Frequently Asked Questions.

Idea Exchange 2021

Gain valuable ideas, insights and tips from other business owners through virtual masterclasses, mentoring, informative resources and podcasts.

Stress less during BAS time

Use Flexible Payment Option to carry your BAS payment over time