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        Simple ways to contact American Express

 

We strongly encourage you to use our digital tools for self-servicing. You can access your accounts online or by using the Amex App at your convenience. It only takes a few minutes to enrol and manage your account digitally. Enrol now. For more information, including Travel support, please visit our Coronavirus Support page.

 

 

 

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Currently our operating hours are 6am – midnight AEST, 7 days a week. You can also chat with us 24/7 via the American Express App or your Online Account. See Live Chat option.

 

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Personal Cards – Contact Details

Currently our operating hours are 6am – midnight AEST, 7 days a week. You can also chat with us 24/7 via the American Express App or your Online Account. Log in to start live chat.

The American Express Platinum Edge Credit Card

 

The American Express Platinum Edge Credit Card

 

Australia: 1800 059 388

Overseas: +612 9271 4011

The American Express Platinum Card

 

The American Express Platinum Card

 

Australia: 1800 673 760

Overseas: +612 9271 3760

The American Express Explorer Credit Card

 

The American Express Explorer Credit Card

 

Australia: 1800 059 388

Overseas: +612 9271 4011

The American Express Essential Credit Card

 

The American Express CashbackTM Credit Card

 

Australia: 1300 363 687

Overseas: +612 9271 8669

The Qantas American Express Discovery Card

 

The American Express Essential Credit Card

 

Australia: 1300 882 538

Overseas: +612 9271 8298

The Qantas American Express Discovery Card

 

The Qantas American Express Discovery Card

 

Australia: 1300 727 065

Overseas: +612 9271 4496

The Qantas American Express Ultimate Card

 

The Qantas American Express Ultimate Card

 

Australia: 1800 507 104

Overseas: +61 2 9271 4498

The Qantas American Express Premium Card

 

The Qantas American Express Premium Card

 

Australia: 1300 727 169

Overseas: +612 9271 4497

The American Express Velocity Escape Card

 

The American Express Velocity Escape Card

 

Australia: 1300 366 105

Overseas: +612 9271 8655

The American Express Velocity Platinum Card

 

The American Express Velocity Platinum Card

 

Australia: 1300 366 105

Overseas: +612 9271 8655

The David Jones American Express Card

 

The David Jones American Express Card

 

Australia: 1300 368 989

Overseas: +612 8271 8182

The David Jones American Express Platinum Card

 

The David Jones American Express Platinum Card

 

Australia:  1300 368 989

Overseas: +612 8271 8182

The Low Rate Credit Card from American Express

 

The Low Rate Credit Card from American Express

 

Australia: 1300 882 538

Overseas: +612 9271 8298

American Express® Elevate Premium Credit Card

 

American Express® Elevate Premium Credit Card

 

Australia: 1300 882 538

Overseas: +612 9271 8298

American Express® Elevate Credit Card

 

American Express® Elevate Credit Card

 

Australia:  1300 882 538

Overseas: +612 9271 8298

Mailing Addresses

General Correspondence

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