Say hello to the rewards program that lets you use your points, your way. Whether it’s travel, online shopping or reducing your account balance, the Membership Rewards program offers the widest choice.
Your unique Touch ID uses fingerprint technology to protect your Card. Every time you make a purchase, you’ll need to authorise the payment via Touch ID. If you don’t have Touch ID enabled for your device, you can elect to use your passcode instead.
Do not let anyone else, including family members, have their fingerprint registered to your device while your Card is registered in Apple Pay.
Instead of using your Card number, Apple Pay assigns you an encrypted, unique Device Account Number. When you make a purchase, this number, along with a transaction-specific code, is used to process your payment – meaning merchants will never see your details.
Nope! Not even for transactions over $100. There’s no need to open an app either. Simply hold your locked iPhone near the contactless reader with your finger on Touch ID. You’ll know your payment was successful when you hear a beep.
If you lose or misplace your Card or device, call us immediately on 1300 132 639 and we’ll look after the rest. You can easily suspend Apple Pay using Find My iPhone or your iCloud account. You can even wipe your device if it’s definitely been lost or stolen.Find out more
You can load your eligible American Express Card to any iPhone 6, iPhone 6 Plus, iPhone 6s or iPhone SE for in-store and in-app payments. You can also load your Card to an iPad Pro, iPad air 2, iPad mini 3 or iPad mini 4 for in-app payments only. Apple Watch is enabled for in-store payments.
For detailed instructions on how to add a new Card, click here.
Your American Express Card Member agreement governs the use of your Card in Apple Pay.
To make an in-store purchase with Apple Pay, hold your iPhone near the contactless reader with your finger on Touch ID. Your device will beep when the transaction is complete.Find out more
You can pay with Apple Pay where you currently make contactless payments using your American Express Card.Find out more
If you need to return a purchase made with Apple Pay, you may be asked to provide the last four digits of your Device Account Number (instead of the last few digits of your Card number). To find them, select ‘Settings’ then ‘Wallet & Apple Pay’. Alternatively, find it in the settings menu in the Wallet app by tapping on the ‘i’ icon.
Cards issued directly by American Express are currently enabled for Apple Pay. You will need to check with your bank regarding the eligibility of bank issued American Express Cards.
No, you don't need Bluetooth, Wi-Fi or cellular data to use Apple Pay in stores. Your device uses Near Field Communications (NFC) to communicate with the terminal.
Yes, Apple Pay allows a maximum of eight Cards to be loaded to the Wallet. To ensure you’re receiving the many benefits of American Express, make sure your American Express Card is set as your default Card.
To make your American Express Card the default Card, simply open the Wallet app then tap and hold the Card. Drag it to the front of the stack, and release. You'll receive a notification confirming your new default Card setting. Easy!
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
American Express Australia Limited (ABN 92 108 952 085). Australian Credit Licence No. 291313. ®Registered Trademark of American Express Company.TMTrademark of American Express Company. Credit Terms and Conditions apply.