Terms and conditions
To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available here , as amended from time to time.
- Points are earned in accordance with the American Express Velocity Cards Points Terms and Conditions available here . Exclusions apply. The earn rate of 2 Points per $1 spent applies only to Virgin Australia purchases made in Australia. An earn rate of 1 Point per $1 spent applies everywhere else.
- Supplementary Credit Card members must be over 18 years of age. You will be liable for all Supplementary Credit Card spending. Points are earned in accordance with the American Express Velocity Cards Points Terms and Conditions available here . Exclusions apply.
- Comprises Travel and Foreign Exchange Services locations of American Express; not all services available at all locations. Travel services are provided by American Express International, Inc. (ABN 15 000 618 208). Incorporated with limited liability in Delaware, USA. Licensed Travel Agent, 12 Shelley Street, Sydney NSW. Licence No. ACT - 18800682, NSW - 2TA000113, VIC – TA-30233, QLD- 3497079, SA - 214584, WA - 9TA81, TAS - TAS064.
- If your Credit Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 363 687. If you are overseas, report your lost or stolen Card to the nearest American Express Travel Service or Representative Office. Once you have notified us, you are not liable for any unauthorised charges.
- American Express Velocity Escape Card Insurances are underwritten by ACE Insurance Limited (ABN 23 001 642 020, AFSL No. 239687) (ACE) and are subject to the terms, conditions and exclusions contained in the American Express Velocity Escape Card Insurances policy of insurance between American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313) (American Express) and ACE. This page does not take into account your objectives, financial situation or needs. It is important for you to read the Terms and Conditions available at americanexpress.com/australia/campaigns/velocity/pdfs/pds_escapebenefits.pdf and consider the appropriateness of that insurance in relation to your individual requirements.
- Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Cardmember Agreement, you will not be held liable for any unauthorised charges.