Start of menu
Close Menu
Skip to content

American Express Business Insights is a global information, analytics and consulting organisation that can provide your business with a unique perspective on emerging global marketplace trends.

The Travel Industry is one of the most competitive industries in today’s marketplace. Businesses that want to thrive in this industry need valuable insights to help them succeed. By taking a broad, holistic view, our travel focused products and services provide solutions for the significant challenges of the industry, including Airlines, Lodging & Car Rental categories.

For example, you can get detailed analyses and tools to help you:

  • Track and improve your property’s competitive positioning through ongoing evaluation of your performance and guests compared to your peers with our Hotel IQ reports
  • Identify ideal partners most relevant to your current or prospect customers using our unique Partnership Analysis
  • Learn about your customers’ spend habits and other descriptive travel characteristics with our Customer Spend Profile

Contact us to find out more about our custom solutions

Not finding what you need? Contact one of our consultants to get a solution tailored to your business needs by emailing businessinsightsasia@aexp.com.

The Dining Industry has one of the most dynamic and challenging market landscapes of any industry. Restaurants experience a range of diverse challenges that vary across markets and business models. Our solutions can help them understand and maximise their business performance, local market, and most importantly, the customers who frequent their business.

For example, you can use insights from the dining industry to:

  • Understand and track the dining industry’s performance over time with our Dining IQ reports
  • Gather a deep assessment of your competitive environment and benchmark your performance against competitors with a Competitive Benchmarking Analysis
  • Acquire new customers who share a similar profile with your highest spending customers using our Best Customer Analysis

Contact us to find out more about our custom solutions

Not finding what you need? Contact one of our consultants to get a solution tailored to your business needs by emailing businessinsightsasia@aexp.com.

Whether it’s in store or online, getting customers to the checkout is the heart of the retail industry. Retailers are constantly looking for new and creative ways to attract new customers and stem competition. Our solutions assist retailers in determining the most appropriate manner to expand coverage, identify and connect with potential customers, and find profitable partners in the marketplace.

For example, stay ahead of the curve in the retail world with insights on how to:

  • Track and compare store performance against competitors at specific locations with our Retail IQ reports
  • Identify your best customers with the Best Customer Analysis
  • Examine the drivers of your lost business (like customer attributes or geographic locations) to identify and implement tactics to bring lapsed customers back with our Lapsed Customer Analysis

Contact us to find out more about our custom solutions

Not finding what you need? Contact one of our consultants to get a solution tailored to your business needs by emailing businessinsightsasia@aexp.com.

As an American Express Merchant, you can access our Geodemographic Data reports, produced in conjunction with Experian. These reports are built using detailed analysis of the latest social and demographic data to provide an understanding of the lifestyles and behaviours of your consumers.

Combining this information with American Express 'closed loop' industry data through our insights, for example, could turn a useful report into a serious competitive advantage – helping you enhance your marketing efforts.

Visit us again to access our new reports that are coming soon.

Ready to accept American
Express?

Simply complete our Online Form, and we'll be in touch soon.

Activate your dashboard

Register now and access the full range of tools available to you as a Merchant.

Commitment to Privacy
American Express Business Insights values and protects the privacy of our customers. Our products consist of aggregated information that is not specific to individual Cardmembers or Merchants, and do not contain any personally identifiable information.