Discover why ‘Surcharge Free’
is better for everyone.
A Card surcharge is a fee that businesses pass on to you when you make a purchase using your Credit, Charge, or Debit Card, which may not be included in the stated cost of the good or service. Each business will incur different costs, therefore the cost of a surcharge may differ from one business to another.
What does American Express® think of surcharging?
We don’t believe in surcharging our customers, and we are working hard to educate businesses about the damage it can cause to customer satisfaction and loyalty. For us, the decision not to surcharge is an easy one.
What you can do about surcharging?
The best way to show a business that you don’t approve of surcharging is to tell them directly, before taking your business somewhere else. If there’s a business that specifically surcharges American Express Cards, please let us know and we’ll see if there’s anything we can do to change this.
Watch one of our videos below:
Putting the customer first
Surcharging leaves an impression
How does surcharging impact online shopping?
American Express is already accepted at hundreds of thousands of places around
Australia, including the places you love to shop, so you can enjoy membership
benefits and rewards more often.
Everyone’s different, so you need a Card that has benefits that best suit your lifestyle.
Choose the Card with benefits that best suit you.
Rewards
Earn Membership
Rewards points from
everyday spending
Frequent Flyer
Maximise rewards
for every trip
Platinum
Enjoy premium
benefits and service
Balance Transfer
Roll your Card
balances into one
No Annual Fee
Save more with no
annual fee
As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding and services that open more doors around the world.
