Making Payments with your Amex Wearable
Linking your American Express Card account to a compatible Amex Wearable allows you to tap & pay in-store using your Amex Wearable. Your Card Member Agreement governs the use of your card account at all times.
Your Amex Wearable will remain linked to your Card account and can be used to make payments until it is deactivated by you or by us. You must keep your Amex Wearable safe and secure at all times – in the same way you would your actual Card. Never share your Amex Wearable with another person. If you do let someone else use it, you will be responsible for their use of your Card account with the Amex Wearable.
We recommend you always keep your Amex Wearable in a safe and secure place when you are not wearing it.
Suspension and Deactivation
All Amex Wearables are automatically deactivated 4 years after being issued. You can also deactivate your Amex Wearable at any time by calling American Express using the number on the back of your card, or by logging onto your Online Services on the American Express website. Once your Amex Wearable is deactivated, it cannot be re-linked to a card account and cannot be used again to make payments.
We may suspend your Amex Wearable from use at any time in our absolute discretion. We may do this for example due to fraud or security concerns or for operational reasons.
Unauthorised Use & Lost/Stolen Wearables
Call us immediately using the number on the back of your card if your Amex Wearable is lost, stolen or compromised in any way or if you become aware of any unauthorised use of your card account. We can suspend your card account to prevent further unauthorised use.
Using your information
When you link your Card account to your Amex Wearable, we will use your information to manage your use of your Amex Wearable. We always use your information in accordance with the American Express Online Privacy Statement.
No Warranties or Returns
The Amex Wearable is provided for free. We do not manufacture the Amex Wearables. As such, we make no guarantee or warranty as to the quality of the Amex Wearable, its fitness for purpose or whether or not it meets any descriptions or promises made by us or our staff.