Membership Rewards Program

Not all Card Members are eligible to participate in the Membership Rewards® program. Terms and Conditions for the Membership Rewards program apply. Visit Membership Rewards Terms and Conditions for more information. Participating partners and available rewards are subject to change without notice.

The value of Membership Rewards points varies according to how you choose to use them.  To learn more, go to Membership Rewards.


Global Assist Hotline

Our Global Assist service can help you locate lost luggage and find you a lawyer, interpreter or English-speaking doctor in a hurry. We can help provide prescription replacement assistance and arrange an urgent message relay if you need to reach someone back home.  Call our Global Assist Hotline representatives on reverse call charges from anywhere in the world on +612 9231 6517.

Note, not all services are available in all locations and are subject to local laws. 


Purchase Protection

American Express Insurances are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and is subject to the terms, conditions and exclusions contained in the individual American Express Credit Card Insurances policy between American Express and Chubb. This website does not take into account your objectives, financial situation or needs. It is important for you to read the Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements.

Refer to the terms and conditions of your eligible Card to view full details on refund and purchase protection.


American Express Acceptance

The 50,000 new places  that started to accept American Express in Australia within the last 12 months is based on internal numbers of American Express merchant locations from 31 Aug 2016 – 31 Aug 2017.