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Create even more travel experiences with Membership Rewards points. Whether you’re planning an adventure overseas, a business trip, or a weekend away, American Express Travel Online can help you get there.
Take the stress out of booking your next flight, hotel or car rental with American Express Travel Online. Book with points and enjoy no restrictions, no block out dates, no booking fees1, and exceptional service every step of the way.
If you prefer to book and plan your trip in person, visit your local Helloworld Travel branch and book your next trip using points or a combination of points and payment2.
With up to 9 airline transfer partners, you can use your points for travel practically anywhere in the world. Simply transfer your points to your choice of travel partner, and once the points have been transferred, make your booking online through the airline partner3.
Wherever you are in the world, and whatever you need, help is just a call away. Our Customer Service Centre is on hand 24/7 – simply call the number on the back of your Card.
1. American Express Travel Online. You can redeem points for prepaid travel of a nominated value through American Express Travel Online with the point-of-purchase redemption capability. Travel bookings using points may be booked for any person, provided all your accounts are kept in good standing and are not overdue. Points cannot be used for Cruise Privileges bookings. All travel bookings are subject to availability. Subject to the American Express Travel Online standard booking terms and conditions.
2. Helloworld Travel. Minimum redemption amounts apply. You can redeem points for prepaid travel of a nominated value through helloworld with the point-of-purchase redemption capability. Travel bookings using points may be booked for any person, provided all your accounts are kept in good standing and are not overdue. Subject to the Membership Rewards Terms and Conditions and the partners' booking terms and conditions.
3. Airline and Hotel partners. To redeem points, you must be a member of the applicable frequent traveller program. Enrolment in the partner program is solely your responsibility and fees may apply. Subject to the Membership Rewards Terms and Conditions.
Your everyday expenses can be more rewarding than you think. Every time you spend on your Card, you’re maximising your Rewards Points earning potential. By spending on your David Jones American Express Card you earn:
With that kind of points earning potential, it makes sense to use your David Jones American Express Card every time you spend.
With Membership Rewards you don’t need to wait for pay day to make payments. You can redeem your points to make donations or a Card credit.
Steps to pay using points:
1. Login to your Account online or via the Amex Mobile App.
2. Select your redemption option.
3. Get a credit on your Account within 72 hours.
Whether you’re looking to treat yourself or your loved ones, you can use your Membership Rewards points to find something you love.
Need a new outfit or something for the home? You can use your points to make purchases online at David Jones2. Or, if there’s a concert or play you want to see, you can use your points to make purchases online at Ticketmaster. You can even pay with a combination of points and payment.
1. Click ‘Shop at David Jones’ below
2. Select item and add to basket
3. At checkout, select to pay with Membership Rewards points and when prompted, add your American Express Card details
1. Click ‘Shop at Ticketmaster’ below
2. Select item and add to basket
3. At checkout, create
or login to your Ticketmaster account
4. Select to pay with Membership Rewards points and when prompted, add your American Express Card details
Create even more travel experiences with Membership Rewards points. Whether you’re planning an adventure overseas, a business trip, or a weekend away, American Express Travel Online can help you get there.
Take the stress out of booking your next flight, hotel, cruise or car rental with American Express Travel Online. Book with points to enjoy no restrictions, no block out dates, no booking fees3, and exceptional service every step of the way.
If you prefer to book and plan your trip in person, visit your local Helloworld Travel branch and book your next trip using points or a combination of points and payment4.
With up to 9 airline transfer partners, you can use your points for travel practically anywhere in the world. Simply transfer your points to your choice of travel partner, and once the points have been transferred, make your booking online through the airline partner5.
Give the gift everyone loves by using your American Express Membership Rewards points for Gift Cards6. Choose from a wide range of retail, entertainment and travel partners.
Steps to redeem points for Gift Cards:
1. Visit the American Express Gift Card online store
2. Select the Gift Card and dollar value you wish to purchase and click ‘add to cart’
3. Log into your Membership Rewards Account to redeem
Did you know you can be rewarded for referring a friend to American Express? Earn 30,000 Reward Points for each successful referral. T&Cs apply.
Share the benefits of your David Jones American Express® Card with your loved ones with Additional Cards7 and the points they earn when they use their Card will be credited to your Account.
Refer your Wingman
Did you know you can be rewarded for referring a friend to American Express? Earn 30,000 Reward Points for each successful referral. T&Cs apply.
Add an Additional Card to your Account and share your Card benefits with those closest to you. Plus, you can earn points every dollar spent on Additional Cards. T/Cs apply.
1. Subject to the Terms and Conditions of the Membership Rewards program available here. Participating retailers include the following merchants who have been classified as major supermarkets: Bi-Lo, Coles, Fishers, Food For Less, Fresh Provisions, Harris Farm Markets, IGA, Macro Wholefoods, Safeway, Supabarn, Thomas Dux, Woolworths. Participating retailers include the following merchants who have been classified as major petrol stations: Ampol, BP, Caltex Woolworths, Gull, Metro, Peak, Safeway Petrol, Shell, United, Woolworths Petrol, 7 Eleven. Exceptions may apply if an individual merchant trading as one of the above named retailers does not accept American Express as a form of payment. Purchases at major supermarket & major petrol station retailers are only eligible for additional points if the transactions are made in Australia. 0.5 merchants classified as; utilities including gas, water and electricity providers; government including the Australian Taxation Office, the Australian Postal Corporation (Australia Post), federal/state and local government bodies; and insurance excluding insurances offered by American Express.
2. Shop with Points David Jones: Subject to stock availability. Subject to the Terms and Conditions of the American Express Membership Rewards program available here. Terms and Conditions apply to all Membership Rewards redemption options and redemption is subject to availability. Subject to your account being kept in good standing and not overdue. Only American Express Cards issued by American Express Australia Limited are eligible provided they are enrolled in the Membership Rewards program. Additional Card Holders are not eligible for Shop with Points transactions. The Primary Card must be used to complete the transaction. Minimum redemption rates apply. The amount of Membership Rewards points required to purchase the item(s) is subject to change at any time. If redeeming with Points + Pay, the 'pay' component of your purchase will be automatically billed to your American Express Card account and will appear on the first billing statement following redemption. You'll earn Membership Rewards points on the 'pay' component of your purchase only.
3. American Express Travel Online. You can redeem points for prepaid travel of a nominated value through American Express Travel Online with the point-of-purchase redemption capability. Travel bookings using points may be made for any person, provided all your accounts are kept in good standing and are not overdue. Points cannot be used for Cruise Privileges bookings. All travel bookings are subject to availability. Subject to the American Express Travel Online standard booking terms and conditions.
4. Helloworld Travel. Minimum redemption rates apply. You can redeem points for prepaid travel of a nominated value through helloworld with the point-of-purchase redemption capability. Travel bookings using points may be made for any person, provided all your accounts are kept in good standing and are not overdue. Subject to the Membership Rewards Terms and Conditions and the partners' booking terms and conditions.
5. Airline and Hotel partners. To redeem points, you must be a member of the applicable frequent traveller program. Enrolment in the partner program is solely your responsibility and fees may apply. Subject to the Membership Rewards Terms and Conditions.
6. Gift Card or voucher rewards are not redeemable or exchangeable for cash or credit. Please allow between 7 and 10 days for the Gift Cards to be delivered. Normal retailer gift card or voucher conditions apply, refer to the gift card or retailer website for details.
7. Additional Card Members must be 18 years of age or over. Please note Additional Cards are referred to as Supplementary Cards in some Terms and Conditions and marketing materials. The primary Card Member will be liable to pay for all spend made by Additional Card Members.
Make shopping even more enjoyable with a wide range of benefits from David Jones. As a Card Member, you'll get access to special benefits that include complimentary gift wrapping1, up to four years interest-free2 on selected purchases, instant rewards, and invitations to exclusive shopping nights.
Whether it's shopping, dining, travel or entertainment there's an Amex Offer with your name on it. From credits on your Account to bonus points, our eligible Card Members are offered opportunities to be rewarded in many ways, just by using their Card.
To view Amex Offers, simply log in to your Online Account or the American Express Mobile App*.
*To use the App, you must be registered for online Services. App Store is a service mark of Apple Inc. Android and Google Pay are trademarks of Google Inc.
Enjoy unforgettable experiences with American Express Experiences and use your Card to access pre-sale tickets for world famous artists like Coldplay and Fleetwood Mac. You’ll also be able to secure some of the best seats in the house with our reserved seating offers.
Create even more special memories with our money can’t buy offers. Our Card Members have visited Iceland to snorkel amid the continents, Atlanta to go on set and watch the filming of Allegiant, and even LA to meet Rod Stewart backstage, so keep an eye out for offers like these.
Relax before your next show at our lounges at Qudos Bank Arena Sydney, Aware State Theatre Sydney or the Brisbane Entertainment Centre. Enjoy a drink or a quick bite to eat, on us, and arrive at your event feeling relaxed.
To enter, simply show your American Express Card at the lounge door – just don’t take too long to get there, the lounges can fill up fast.
Shining a spotlight on the amazing restaurants, bars, pubs and cafes that we have in this country and the people that power them, American Express delicious. Month Out is a month of mouthwatering festivities spanning across Sydney, Melbourne and Brisbane. Featuring special dining offers, unforgettable events and virtual experiences – all in support of reinvigorating the hospitality industry.
Staged over 23-nights, Vivid Sydney’s world-renowned winter festival is a celebration of creativity, innovation and technology with light artists, music makers and brilliant thinkers transforming Sydney’s CBD into a playground of the unexpected. Whether you love seeing the lights on foot or over a glass of champagne from the comfort of the American Express Lounge, Card Members have much to look forward to with exciting benefits throughout the festival.
A celebration of shopping, fashion and beauty, Vogue American Express Fashion’s Night Out is Australia's premier fashion event showcasing the latest collections from leading designers. The festival features exclusive Card Members offers at top fashion retailers, incredible runway experiences and virtual events.
Support your favourite local businesses through our Shop Small movement and receive special offers to help make your local community even stronger.
American Express Experiences®
1. Available whenever you use a David Jones American Express Card or the David Jones Storecard in-store or online at davidjones.com.au.
2. Interest Free instalment credit option is available in-store on homewares, furniture, bedding and electricals to approved customers on a David Jones American Express Card and the David Jones Storecard only. Repayable in either 12, 18, 24, 36 or 48 equal monthly instalments depending on the plan. Minimum purchase $500, in one transaction. Fees and charges apply. Each new interest free instalment credit option incurs a $35 establishment fee and a $2.95 monthly account keeping fee. Not available in conjunction with any price reduction pursuant to the David Jones Price Promise. Only available in Australian stores. Refer to the David Jones Storecard and David Jones American Express Card Member Agreement for full Terms and Conditions.
Enjoy easy access to offers, view transactions, keep track of your points, pay your Account and get account notifications with the American Express Mobile App1. Download it to your mobile and start making the most of your Membership, every day.
Make your payments even speedier with access to Apple Pay, Samsung Pay and Google Pay2 available to eligible Card Members. It’s a safe and secure way to make payments while you’re on the go.
Simply load your Card details to your mobile wallet and use it to pay. You’ll continue to earn all the same rewards and benefits of your American Express Membership.
Relax knowing that with our Fraud Protection Guarantee, if your card is stolen, you won’t pay for unauthorised spending on your Account no matter what Card you have. From crediting your Account, to organising an immediate replacement Card3 – whatever the problem, our dedicated American Express Security Centre Team is there to help.
Shop with confidence thanks to American Express 90-day Purchase Protection. We'll reimburse you on replacement or repair of damaged or stolen purchases made on your eligible American Express Card up to $3,000.
Exclusions, limitations and a $50 excess applies per person, per claim4.
We’ve made it as simple as possible for our Card Members to make an insurance claim if something goes wrong. As a Card Member, you can make an eligible insurance claim through our Chubb Claim Centre for American Express Card Members3.
Put your mind at ease with an added layer of security that protects you from fraud when making online purchases. When you buy online from a participating Safekey merchant we’ll SMS or email you a one-time code to ensure your Card is not being compromised. This security benefit costs nothing and registration is automatic.
If your Card is lost or stolen, you can order a replacement to wherever you are in the world, 24/7.
If you’re at home
You can order a replacement Card quickly and easily online. It will then be sent to the address that we have on file.
Follow this step-by-step process to apply for a Card replacement online.
1. Login to your account and click on ’Account Management’
2. Select the Card you would like to replace and the reason you’d like to replace it
3. Complete the Card Membership verification
4. Review your Online Card Replacement request and click to submit
To complete another Online Card Replacement request, simply tap ‘Back to Account Management’ and select ‘Order a replacement Card’ in the text box below the status.
Note: For your security, the same Card cannot be replaced again for 30 days.
If you’re away
Whether you’re interstate or international, you can order a replacement Card by calling our Customer Service Centre. They’ll be able to send your Card to any address in the world.
In Australia: 1300 882 538
Overseas: +61 2 9271 8669
You can still make transactions using your mobile wallet to continue getting the most of your membership benefits. If you haven’t loaded your Card to your mobile wallet yet, please click here.
1. To use the App, you must be registered for Online Services. App Store is a service mark of Apple Inc.
2. Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
Samsung, Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd.
Google Pay, and the Google Logo are trademarks of Google LLC.
3. Provided that you do not contribute to or unreasonably delay reporting any misuse of your Account and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges.
4. Insurances are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and are subject to Chubb terms, conditions and exclusions. This does not take into account your objectives, financial situation or needs. It is important for you to read the David Jones American Express Card Insurance Terms and Conditions available here and consider whether this insurance is appropriate for you.
Whether you’re just getting started, looking to pay a bill, or travelling overseas, here’s everything you need to know about managing your Card.
Not a David Jones Card Member? Apply now.
