Welcome to the Help Centre

My Pending Transactions question isn’t listed here. Who should I contact?


If you have any further questions or you do not find your answer in the FAQs, please do not hesitate to call us on the phone number on the back of your Card.  If your question relates to a specific charge that appears in Pending Transactions, please keep in mind that these charges have not yet been processed to your account.  We recommend that you wait until the charge appears in Recent Transactions so that we can better assist with your enquiry.