The Click to Pay icon 
represents a checkout option for online shopping, providing a consistent, convenient and more secure checkout experience. Whenever you use this option, you can pay with your eligible American Express® Card, as well as a range of other eligible Cards. In some instances, you may be required to verify your identity, for example, by entering a One-Time Password. Please know that you can add or remove your available Cards in Click to Pay at any time.
How to use Click to Pay
Follow these three steps to complete your online payment.
Step 1
Look for the Click to Pay and American Express logos next time you shop online at participating stores. Choose ‘Returning User’ and enter the same email address that you use for your Online Services - this is your Click to Pay ID.
Step 2
All American Express Cards associated to your ID will be available in your Click to Pay wallet. First-time users will need to select their preferred American Express Card from this list and complete the enrolment steps before finalising a purchase.
Step 3
If you do not have an email address connected to your Online Services, you will need to add your Card details by selecting “New User”. You can add an email address in your Online Services and through the Amex App.
How to activate your Click to Pay ID?
Your Click to Pay ID is the same as the email address you use for your Online Services. You must have an active email with American Express to pay with a Card when using Click to Pay.
Log into your Online Services or the Amex App to add an email address.
Which American Express Cards are eligible?
An “eligible Card” to use with Click to Pay is:
- An American Express Consumer, Small Business or Corporate Credit or Charge Card that is not cancelled and that is issued to you by American Express Australia Limited.
An “eligible Card” does not include:
- Single-use virtual account numbers, such as American Express Payment Buyer Initiated Payment and Business Travel Account programs.
- Corporate meeting and purchasing Cards.
- Any merchant specific Cards where Click to Pay is not available at the specific merchants
Multiple security features
Make no compromises on security when you shop online. Click to Pay combines security features for online transactions, including tokenisation and encrypted and dynamic data exchange, that can help reduce the risk of fraud.
Protection against phishing
We keep your information safe and secure by continually updating our online security features, but there are also some simple steps you can take to protect yourself. Click on the link below to find out how.
Learn about Phishing Protection
Frequently Asked Questions
- How do I use Click to Pay and what is my Click to Pay ID?
Look for the Click to Pay and American Express® logos next time you shop online at participating stores. Choose ‘Returning User’ and enter the same email address that you use for your Online Services - this is your Click to Pay ID. Your eligible American Express Cards will be available in your Click to Pay wallet. The first time you use Click to Pay, you will need to select your preferred American Express Card from this list and complete the enrolment steps before you finalise your purchase.
If you do not have an email address connected to your Online Services, you will need to add your Card details by selecting “New User”. You can add an email address in your Online Services or the Amex App. - Why do I see all my American Express Cards in Click to Pay?
All American Express Cards associated to your Click to Pay ID have automatically been enabled, making it easier for you to use. - What if I do not have an active email address on file with American Express?
You must have an active email with American Express to pay with a Card when using Click to Pay. You can add an email address in your Online Services or the Amex App.
If you change your email with American Express after you enroll your Card in Click to Pay, it will not automatically update the new email for your Click to Pay ID. You will need to remove your Card from Click to Pay and re- enroll your Card under the new email address. Alternatively, you can continue to use Click to Pay with the original email address.
Click here to see the Terms and Conditions.