Finding The Right Foreign Exchange Service Provider – For Small Business

Read the transcript - Finding the right FX provider – fit for small business

My name is Judith Taylor, I run a small business called Airecy. We deal in used aircraft tyres. We find new markets and uses for them.

It’s a unique business really. At the end of WWII there was a lot of out of work aircraft and we heard of how farmers started using the tyres of these aircraft as low impact solutions for farming equipment.

So we saw a unique opportunity in importing and exporting these aircraft tyres for use on farming equipment, tugs, things like that. We’re the only ones in Australia who exclusively specialise in this type of thing.

Our business is based on the import and export of materials, and in a small business, every dollar counts, so FX is a huge part of our business. That meant that choosing the right FXIP supplier was vital.

Really it was the service that American Express FXIP was able to offer us that made us choose them as a provider. I love being able to give my Account Manager Jizelle a call to chat about booking my trades or redeeming my points – it gives me peace of mind and a chance to pick her brain.

When I do a transfer, I give her a call and she’ll guide me through, or – we’ll do the transaction together over the phone. I really do like having that one on one relationship. The rates are always better than what I can get at the bank as well.

I guess really, American Express FXIP gives me a combination of all the things our business needs from a provider: the reassurance of a personal Account Manager, competitive rates, and the added bonus of Membership Rewards points, which we collect and use to send us on great holidays every year or so. It’s a great little reward for all of our hard work.