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American Express® FX International Payments helps you avoid the hassle of repeatedly inputting payment information by allowing you to store payee details online. After Creating a Payee, you can modify their details when required.
After logging in to the FX International Payments online platform, you can create a payee by:
1Going to Manage Payees > Manage Payees
2Clicking the tab Create along the top of the screen.
3Inputting all the relevant personal and banking information of your new payee in the fields provided, then clicking Create Payee. The information will be verified and stored for future use.
4When creating a Payee for eligible AccessLine transactions, check the box ‘enable Payee for AccessLine’.
You can modify payee information anytime. Here’s how:
1Click on the View/Modify tab. A complete list of the names of your existing payees will be displayed. Click on the payee you want and then Select.
2Alternatively, you can Search for a payee by inputting their details in the relevant boxes on the left-hand side. Their name will then appear in the list. To view their details, click on Select.
3To modify their details, click Modify Payee in the lower right of the page, then make any changes in the information fields. Alternatively, you can click Delete Payee.
4Once you have made any changes, click Save Changes in the lower right of the page. You’ll see a green message indicating your changes were made successfully. To repeat the process, click View/Modify Another Payee.
Authorized account users have permission to approve or reject new payees created by other users. To do so:
1Under the Manage Payees tab on the top navigation bar, select Manage Payees then click on the top tab Approve.
2Click or search for your payee and hit Select.
3Review the payee details.
4Approve or Reject the payee.
Note: If you choose to reject the payee, the payee will move to the Reject Queue, where further changes can be made before adding it back to the Approval Queue.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884
New members
New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.
1. We will make all reasonable efforts to ensure prompt delivery of your FXIP Order, however please note transfer times may vary. These transfer times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your incoming or outgoing FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before the respective currency cut off time. FXIP Orders received outside these times will be treated as having been received on the following Business Day.
2. Only American Express FX International Payments clients with a valid American Express Business or Corporate Card are eligible to earn Membership Rewards. Subject to the Terms and Conditions of the Membership Rewards program you are enrolled in. You will earn 1 Membership Rewards point for every AUD$30 you spend in foreign currency payments for transactions of AUD$5,000 or more up to a maximum transaction of AUD$300,000. A maximum of 10,000 points will be awarded on any one transaction. Points are calculated on local currency equivalent and will be credited to your account 6 to 8 weeks after making an eligible international payment transaction. American Express foreign currency Telegraphic Transfers, Draft payments, Forward Contract drawdowns or Cross Currency payments are eligible transactions and are subject to change. Offer excludes Australian Dollar transactions. Subject to the Terms and Conditions of the Membership Rewards program.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should read the Financial Services Guide and PDS and consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the FSG and relevant (Telegraphic Transfers and Forward Exchange Contracts) Product Disclosure Statement (PDS).
International Payments are arranged through American Express International, Inc. (ABN 15 000 618 208 AFSL No. 237996). Incorporated with Limited Liability in Delaware, USA.
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