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Creating Payees

After logging in to the FX International Payments online platform, you can create a payee by:

Steps to enter payee details by adding the payees - personal and bank details.

  • 1Going to Manage Payees > Manage Payees

  • 2Clicking the tab Create along the top of the screen.

  • 3 Inputting all the relevant personal and banking information of your new payee in the fields provided, then clicking Create Payee. The information will be verified and stored for future use.

  • 4 When creating a Payee for eligible AccessLine transactions, check the box ‘enable Payee for AccessLine’.

TIP: AccessLine allows for fast, secure payments via your eligible American Express Business and Corporate Card, even to merchants who don't accept Card payments – plus you can earn American Express Membership Rewards points in the process. Learn More
TIP: We recommend that you create your payee(s) before creating a payment to help avoid your rate quote expiring during the time it takes to enter new payee information.

Managing Payees

You can modify payee information anytime. Here’s how:

Viewing/modifying a payee is possible by entering details such as payee name, payee bank, payee currency and ID in the Manage Payees’interface.

  • 1Click on the View/Modify tab. A complete list of the names of your existing payees will be displayed. Click on the payee you want and then Select.

  • 2Alternatively, you can Search for a payee by inputting their details in the relevant boxes on the left-hand side. Their name will then appear in the list. To view their details, click on Select.

  • 3To modify their details, click Modify Payee in the lower right of the page, then make any changes in the information fields. Alternatively, you can click Delete Payee.

  • 4Once you have made any changes, click Save Changes in the lower right of the page. You’ll see a green message indicating your changes were made successfully. To repeat the process, click View/Modify Another Payee.

Approving Payees

Authorized account users have permission to approve or reject new payees created by other users. To do so:

  • 1 Under the Manage Payees tab on the top navigation bar, select Manage Payees then click on the top tab Approve.

  • 2Click or search for your payee and hit Select.

  • 3Review the payee details.

  • 4Approve or Reject the payee.

Note: If you choose to reject the payee, the payee will move to the Reject Queue, where further changes can be made before adding it back to the Approval Queue.

Related Tutorials

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Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884

New members

New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.

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Terms and Conditions

FX International Payments is a service of American Express Travel Related Services Company, Inc. ("American Express"). This service is not available to consumers. To enroll in this service, your business will be required to complete an application, which is subject to review and approval by American Express.

1. FX International Payments incorporates encryption, both for stored data (such as account information) and for payments created and transmitted in real-time. The FX International Payments platform is deployed within American Express’ state of the art data center that features advanced online and offline security and monitoring against internet attacks. FX International Payments implements American Express standards relating to information integrity, transaction security and information security.

2. American Express makes money from currency exchange.

3. Transfer times for Outgoing Wire Transfers, typically 1-4 business days (delivery times depend on currency and country).

4. Forward contracts are not suitable for every business. American Express is not providing you with legal, tax or financial advice. We recommend that you consult your own advisers to determine whether Forward Contracts are suitable for you. Eligibility requirements apply.

5. One (1) Membership Rewards® point will be awarded for every USD $30 your business wires internationally using the FX International Payments (“FXIP”) service. The maximum award per transaction is 4,000 points. Not valid for same currency wire transactions (e.g. US Dollar to US Dollar). For a designated Card Member to be eligible to receive Membership Rewards points, your business must first enroll in the FXIP service. Your business must also complete and submit to us a form designating an American Express Card Member who is already enrolled in the individual Membership Rewards program to whom points will be credited. With respect to a company enrolled in the Corporate Membership Rewards program, any earned points will be credited to the relevant Program Administrator Corporate Card linked to the company’s Membership Rewards program. If you select a basic personal American Express Card Member or a basic small business American Express Card Member (e.g., OPEN from American Express) to receive the award of Membership Rewards points, please note that the designated Card Member for that personal or small business account is authorized to determine how and when to redeem those points. You agree not to make any claims against American Express with regard to the manner in which the basic Card Member redeems such points. The American Express Card Member you select to receive the award of points, or in the case of Corporate Membership Rewards, the company, must be current and enrolled in the Membership Rewards program at the time the transaction is initiated. FXIP must have a completed registration on file for the Card Member’s Card account or company’s Program Administrator Card Corporate Card account, and there must be no unpaid FXIP obligations of your business or other violation of or defaults under the FXIP Terms and Conditions at the time of point fulfillment. No points will be awarded retroactively for transactions processed prior to the enrollment of the business in the FXIP service and the processing of the Membership Rewards program registration form. In the event a registered Card is lost, stolen or renewed, you must register the new Card by submitting an updated form to FXIP with the new Card information. Processing of the registration form takes approximately 2-4 weeks. To obtain a registration form, call 1-888-391-9971. Points will be credited to the Card Member’s Membership Rewards program account (or Corporate Membership Rewards account, if applicable) within 10-12 weeks after the eligible transaction is completed. Membership Rewards points that are awarded for transactions with FXIP are subject to the terms and conditions of the Membership Rewards program, including rules regarding forfeiture of Membership Rewards points. Note that the rewards available in the Membership Rewards program vary depending on the type of American Express Card enrolled in Membership Rewards. See membershiprewards.com/terms for more information. A company that is enrolled in Corporate Membership Rewards, and points earned under that program, are subject to the terms of the Corporate Membership Rewards program (see membershiprewards.com/tier/corpmr). Transactions by university or financial institution clients are not eligible for this offer. FXIP reserves the right to change, limit, modify or cancel this offer at any time.
Bonus ID 7601
If American Express determines the Membership Rewards points constitute a reportable payment, the value of the points will be reported to the Card Member and the Internal Revenue Service on IRS Form 1099-MISC. The value of the points may be taxable income to the Card Member and the Card Member would be responsible for any federal or state taxes resulting from the points.

FX International Payments is a service of American Express Travel Related Services Company, Inc. ("American Express"). This service is not available to consumers. To enroll in this service, your business will be required to complete an application, which is subject to review and approval by American Express.

Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.

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