Card Accounts
Business Owners
Help & Support
Personal Cards
Popular Personal Cards
Online Travel
Travel Resources
All Insurance Services
Travel Insurance
Membership Rewards
Rewards Programs
Card Member Offers & Benefits
Business Owners
Corporations
Global Network
How to set up payees quickly and easily and make payments using American Express AccessLine®.
Cross border payments just got simpler with American Express AccessLine. With AccessLine, you can pay virtually any supplier, anywhere in the world, even if they don’t accept card payments.
Plus, you could benefit from improved cashflow with up to 51 days to pay1, and you can earn Membership Rewards points on all Card spend2.
Login to the FX International Payments online platform using your username and password:
1Go to the Manage Payees tab and select Manage Payees.
2Select the Create tab at the top of the Manage Payees screen.
3Tick the box Enable Payee for AccessLine.
4Fill in all mandatory payee information in the sections provided, including the payee’s email for receiving confirmation.
5Upload a valid invoice. Once the invoice is uploaded, a ‘successful’ notification will appear on screen.
Download the complete version of the Valid Invoice Requirements here.
6Fill in the payee’s bank details. Click on Search for Bank and fill in Bank Country, IBAN, Swift Code or Routing Code (you should be able to find these details on your payee’s invoice). Select the correct bank and the information will autofill in the sections required. Make sure to fill in any remaining mandatory fields not complete.
7Click Create Payee button. You will be notified that your request to create a payee has been submitted for review. The payee approval process normally takes around 2 business days. If your new payee request has not been approved after 2 business days, you can reach out to us via the contact details on your FXIP online platform home page for more updates. To check if your AccessLine payee has been approved, visit the View/Modify tab on the Manage Payee page, select your payee, confirm that the Enable Payee for AccessLine box is ticked and if the payee has been approved, the Payee ID will be visible.
Download Creating AccessLine Payees PDF Guide
Now that you’ve set up an AccessLine payee, you can now begin to make streamlined payments using AccessLine.
1Go to the Create a Payment tab on the Home Page.
2To request a quote, fill out the transaction details as below:
3Complete payment details:
4Complete the payment by pressing the Accept button. You will get a notification that your payment is complete with the reference number and an option to print or save a copy of the transaction.
That completes the process and your funds are on their way.
Download Creating AccessLine Payments PDF Guide
Here’s a quick video to take you through how to create a payee and make a payment with AccessLine in real time.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884
New members
New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.
1. Depending upon when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your Account from your previous statement period.
2. Rewards program enrolment required and subject to the Membership Rewards Terms and Conditions available at membershiprewards.com.au/termsandconditions
3. The information above has been prepared without taking into account your objectives, financial situation or needs. You should read the PDS and consider the appropriateness of International Payments in relation to your individual requirements. Terms, conditions, fees and charges apply. For further information, please refer to the relevant PDS: Telegraphic Transfers.
AccessLine is not available to individual consumers. To enrol in this service, your business will be required to complete an application, which is subject to review and approval by American Express. For a copy of the application, including terms and conditions, call 1300 885 749. Users need to have an American Express Corporate Card or American Express Business Card, an FX International Payments account and be registered to use AccessLine.
International Payments are arranged through American Express International, Inc. (ABN 15 000 618 208 AFSL No. 237996). Incorporated with Limited Liability in Delaware, USA. ®Registered Trademark of American Express Company.