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TIP: Telegraphic transfers are electronic transfers that deposit funds directly into your account. Drafts are paper cheques that can be sent to you by post.

Requesting a Quote for Incoming Telegraphic Transfers/Drafts

To access Incoming Payments, go to Create & Manage Payments > Incoming Payments, then:

  • 1Choose Telegraphic Transfer or Draft from the Product drop-down menu.

  • 2Select the currency you want to receive from the Incoming Currency drop-down menu.

  • 3Enter the Incoming Amount you want to receive.

  • 4Select the account you would like credited from the Credit Account drop-down menu.

  • 5Enter the Value Date on which you expect the payment to be received by clicking the appropriate date on the pop-up calendar. The Value Date will normally default to two business days after date of creation.

Summary

Once you have entered all the mandatory information, click Quote. The Summary box will then show the transaction details, including the Amount, Rate, Subtotal, Fee, and Total Credit. How long the quote is valid for will be indicated in the gray message. If the rate expires, or if you are otherwise unsatisfied with the quoted rate, you can click Re-Quote for a new rate.

Entering Payment Details for the Originating Payer

You must enter the information for the customer sending the payment. To do so, either select from your Existing Originating Payer List or click Create New.

  • To select from the existing list, simply search or scroll through the names on the left and click the appropriate one; the information fields on the right will be automatically populated.

  • To create a new Originating Payer, manually enter the information in the fields on the right, ensuring that all mandatory fields are completed. For more details, view the Managing Originating Payers tutorial.

TIP: Notes for You/Internal comments are for your use only; they will not be viewable by your Originating Payer.

Completing your Payment

Once you have entered all the mandatory information, you have two options:

  • 1Click Accept to execute the transaction immediately. If successful, you will see ‘Your Payment is Complete’ followed by the Payment Reference Number.

  • 2Click Send for Approval if you do not have the required authorization level to approve the transaction. With this option, you can email an approver by checking the appropriate box. The transaction will be routed to the Approve a Payment queue. For more details, view the Approving a Payment tutorial.

With both options, you will be able to Print Details of the transaction, or Save as PDF.

Related Tutorials

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Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884

New members

New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.

Make International Payments

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Terms and Conditions

1. We will make all reasonable efforts to ensure prompt delivery of your FXIP Order, however please note transfer times may vary. These transfer times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your incoming or outgoing FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before the respective currency cut off time. FXIP Orders received outside these times will be treated as having been received on the following Business Day.

2. Only American Express FX International Payments clients with a valid American Express Business or Corporate Card are eligible to earn Membership Rewards. Subject to the Terms and Conditions of the Membership Rewards program you are enrolled in. You will earn 1 Membership Rewards point for every AUD$30 you spend in foreign currency payments for transactions of AUD$5,000 or more up to a maximum transaction of AUD$300,000. A maximum of 10,000 points will be awarded on any one transaction. Points are calculated on local currency equivalent and will be credited to your account 6 to 8 weeks after making an eligible international payment transaction. American Express foreign currency Telegraphic Transfers, Draft payments, Forward Contract drawdowns or Cross Currency payments are eligible transactions and are subject to change. Offer excludes Australian Dollar transactions. Subject to the Terms and Conditions of the Membership Rewards program.

The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should read the Financial Services Guide and PDS and consider the appropriateness of International Payments in relation to your individual requirements.

For further information, please refer to the FSG and relevant (Telegraphic Transfers and Forward Exchange Contracts) Product Disclosure Statement (PDS).

International Payments are arranged through American Express International, Inc. (ABN 15 000 618 208 AFSL No. 237996). Incorporated with Limited Liability in Delaware, USA.

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