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American Express® FX International Payments allows you to create templates for those beneficiaries to whom you make regular payments. After a template is created, all you need to enter when making a foreign exchange payment is the value date.
To create a template, go to Create & Manage Payments > Manage Templates and choose Create Template from the top tab, then:
1Enter your chosen Template Name.
2Choose Outgoing Telegraphic Transfer or Outgoing Draft from the Product drop-down menu.
3Select the currency you want to send to your beneficiary from the Currency drop-down menu.
4Choose the Settlement Method from the drop-down menu, and select the appropriate account number.
5Enter the Payment Amount and Payee Currency.
6Once you have entered all the mandatory information, click Create Template. You’ll see a green success message confirming your action and advising you of the new Template ID.
7When creating a payment using a new template, simply select the Template Payment tab under Create a Spot Payment and search for the template you require by Template ID or Template Name. All stored information will then be displayed on screen.
If you wish to view/modify an existing template, ensure that you click View/Modify Template from the top tab, then:
1Enter search criteria such as Template ID, Template Name, Product or Currency. Then click Search.
2The existing templates on your account are then displayed.
3To view or modify the details of any template, click on the appropriate Template ID.
4Once you have made any changes, ensure that all mandatory fields are complete and click Save in the lower right of the page. You’ll see a green message indicating that your changes were made successfully.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884
New members
New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.
1. We will make all reasonable efforts to ensure prompt delivery of your FXIP Order, however please note transfer times may vary. These transfer times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your incoming or outgoing FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before the respective currency cut off time. FXIP Orders received outside these times will be treated as having been received on the following Business Day.
2. Only American Express FX International Payments clients with a valid American Express Business or Corporate Card are eligible to earn Membership Rewards. Subject to the Terms and Conditions of the Membership Rewards program you are enrolled in. You will earn 1 Membership Rewards point for every AUD$30 you spend in foreign currency payments for transactions of AUD$5,000 or more up to a maximum transaction of AUD$300,000. A maximum of 10,000 points will be awarded on any one transaction. Points are calculated on local currency equivalent and will be credited to your account 6 to 8 weeks after making an eligible international payment transaction. American Express foreign currency Telegraphic Transfers, Draft payments, Forward Contract drawdowns or Cross Currency payments are eligible transactions and are subject to change. Offer excludes Australian Dollar transactions. Subject to the Terms and Conditions of the Membership Rewards program.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should read the Financial Services Guide and PDS and consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the FSG and relevant (Telegraphic Transfers and Forward Exchange Contracts) Product Disclosure Statement (PDS).
International Payments are arranged through American Express International, Inc. (ABN 15 000 618 208 AFSL No. 237996). Incorporated with Limited Liability in Delaware, USA.
® Registered Trademark of American Express Company.
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