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Batch Search

To access Batch History, go to Payment History > Batch History then enter details such as Batch Reference, Date Range, User ID or Transaction Status. Then click Submit in the lower right of the page.

Search results

Your search results will be displayed as a list, in 30-day increments.

  • To view batch details, click Show Details on the appropriate batch line.

  • To view the transaction details within a batch, click Show Details on the appropriate transaction line.

  • To print batch or transaction details, click on selected Print Details.

Contact us

Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884

New members

New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.

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