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Fraud Protection Tips

  • Select strong login passwords

    Users should choose complex passwords that use a mixture of letters and numbers.

  • Keep passwords secure

    Authorized users should keep their passwords in a secure location and should not share their passwords with others.

  • Be proactive

    Update passwords regularly and remove terminated employees' access promptly.

  • Know your payee

    Never send funds to a recipient that you don't know.

Tips to Further Improve Security

  • 1Implement dual verification
    With this feature, one user has permission to create a transaction, but a second user must approve the transaction before American Express will process it.

  • 2Segregate and manage users' payment permissions
    You can limit the permissions you give to your employees. For example, you might authorize one user to create a payment but not give that user the permission to modify payees. Remember to review permissions regularly.

  • 3Activate payment confirmation emails
    You can have American Express notify you by email each time a payment is ordered from your account.

  • 4Prepare against attacks and infections
    Regularly review and install the latest updates for your antivirus software, internet browser, applications, operating system and wireless connection.

  • 5Clarify, communicate and reinforce
    Provide regular training on the importance of data security and fraud prevention.

  • 6Create a fraud prevention plan
    Prioritize security by appointing someone responsible for creating and maintaining your fraud prevention plan. It should cover the following:

  • A definition of the potential fraud risks facing your organization.

  • Information on how to can create strong login passwords for all online systems.

  • A reminder for staff members to only download files or programs from genuine, trusted websites or senders and to limit the amount of sensitive personal information made public.

  • Instructions for users to only send online payments to known people or organizations.

  • A reminder to monitor your bank accounts daily and reconcile them on a timely basis.

  • Clear steps on what to do when fraud is suspected.

Related Tutorials

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Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884

New members

New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.

Make International Payments

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Terms and Conditions

1. We will make all reasonable efforts to ensure prompt delivery of your FXIP Order, however please note transfer times may vary. These transfer times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your incoming or outgoing FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before the respective currency cut off time. FXIP Orders received outside these times will be treated as having been received on the following Business Day.

2. Only American Express FX International Payments clients with a valid American Express Business or Corporate Card are eligible to earn Membership Rewards. Subject to the Terms and Conditions of the Membership Rewards program you are enrolled in. You will earn 1 Membership Rewards point for every AUD$30 you spend in foreign currency payments for transactions of AUD$5,000 or more up to a maximum transaction of AUD$300,000. A maximum of 10,000 points will be awarded on any one transaction. Points are calculated on local currency equivalent and will be credited to your account 6 to 8 weeks after making an eligible international payment transaction. American Express foreign currency Telegraphic Transfers, Draft payments, Forward Contract drawdowns or Cross Currency payments are eligible transactions and are subject to change. Offer excludes Australian Dollar transactions. Subject to the Terms and Conditions of the Membership Rewards program.

The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should read the Financial Services Guide and PDS and consider the appropriateness of International Payments in relation to your individual requirements.

For further information, please refer to the FSG and relevant (Telegraphic Transfers and Forward Exchange Contracts) Product Disclosure Statement (PDS).

International Payments are arranged through American Express International, Inc. (ABN 15 000 618 208 AFSL No. 237996). Incorporated with Limited Liability in Delaware, USA.

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