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When contacting American Express, we recommend having your Merchant number on hand to help us serve you efficiently. Your Merchant number is a ten digit number, beginning with 979 or 803. This can be found on the top right hand side of the statement. In order to protect your details, we will ask you some security questions to verify your identity when you phone






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Contact us on 1300 363 614
Monday - Friday, 8.00am to 6.00pm, AEST/AEDT. 


View the American Express Card Acceptance Terms and Conditions.




To save you time, see answers to the most commonly asked questions below.



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Virtual Account Numbers for Corporate Travel