Support Shop Small
Businesses

Shop Small is a nationwide movement dedicated to supporting the thousands of small businesses in Australia, who are the backbone of our community and economy. The movement brings together support from the business community, governments and consumers encouraging them to support small businesses in their communities.

Yes. If you are issued a replacement Card with a new Card number you will need to re-register for the offer with your new Card.

Additional Card Member may or may not be eligible for Shop Small.

If the Basic Card Member has an eligible Card (including Additional Cards), and their account is in good standing, any Amex Offers available for their Cards will display in the Amex AU Mobile App or their online account.

The Shop Small map displays the physical business location of eligible small businesses for the Shop Small American Express Card Member offer. Eligible businesses will be highlighted with a Shop Small logo.

Simply login to your American Express Account at amex.com.au/login by 31 August 2020 and click “Save to Card” on the Shop Small Amex Offer. You can also save the offer on your mobile phone through the American Express App.

Yes. To participate in the Card Member offer and receive the credit you must register an eligible American Express Card by 31 August 2020.

Credit may take up to 90 days to appear on your Account upon completion of an eligible transaction.

As per the Shop Small Amex Offer Terms and Conditions, not all Cards are eligible for this offer. If your Card is not eligible, you will receive an error message and you will not be able to register for the offer.

Corporate, business travel, government and store Cards are not eligible.

Replacement Cards: If you are issued a replacement Card with a new Card number after registration, your participation in this offer will end & you will need tore-register for the offer.

To ensure you hear about future offers, please log on to your Account at amex.com.au/login and update your marketing preferences.

The following transactions are not eligible and will not count towards your spend for the purposes of the offer:

a) Transactions where you do not spend directly with your Card to which the offer is saved, in-store or online at a participating Shop Small Business.

b) Transactions processed through a third party are not eligible for the offer. For example, transactions through Food Delivery Services, some online payment capabilities and marketplaces and payment processors that use card readers or QR codes.

Great news! Digital wallets such as Apple Pay, Samsung Pay and Google Pay are now eligible for Shop Small.

Still excluded are the payment aggregators such as PayPal and Stripe.

c) Transactions that are subsequently cancelled or refunded.

d) Transactions where the business does not pass on the information we need to process it properly within the offer period (for example, when their payment systems are down and they cannot process the transaction electronically).

e) Online gift card purchases.

Card Members who have registered their American Express Card can redeem the offer up to 10 times, once per participating business, to receive a maximum $50 credit per Card.

To view participating Shop Small businesses where the offer can be redeemed in-store, please visit the Shop Small map. To view eligible online businesses where the offer can be redeemed online, please click here.