Welcome to the
biggest ever
Shop Small

Shop Small is a nationwide movement dedicated to supporting the thousands of small businesses in Australia, who are the backbone of our community and economy. The movement brings together support from the business community, governments and consumers encouraging them to support small businesses in their communities.

The Shop Small campaign is fully funded by American Express and resources are provided to eligible small businesses at no additional cost.

The below is a guideline for an eligible Shop Small business:

a. Classified as a 'Warmly Welcoming' business which means that you accept American Express Cards either with no surcharge or apply an equal surcharge to all cards.

b. Have processed at least one American Express transaction from the 1st of January 2020.

c. Have transacted less than $1.3 million AUD in American Express Card transactions at the individual business.

d. Are not operating in industries that are deemed not eligible for Shop Small.

e. Not a large B2B corporate or Global Brand.

In order for your business to be displayed on the Shop Small map, you must be an eligible small business and process at least one American Express transaction by 16th August 2020. If you have processed a transaction by the aforementioned date, and are not appearing on the Shop Small Map, please call 1300 363 614.

To view participating Shop Small businesses where the offer can be redeemed in-store, please visit Shop Small Map. To view eligible online business where the offer can be redeemed online, please visit the Online Directory.

If you are an American Express Card accepting business who is eligible to take part in the Shop Small 2020 campaign, you can update your business location(s) on the Shop Small Map by following these steps:

a. Log into your American Express Merchant Account here to update your business details.

b. Click on your business location. A pop up window will display your business location information as it will be seen on our Shop Small Map and other marketing channels.

c. Click the pencil icon in the pop up window to edit your business location information.

d. Click the "Save Updates" button at the bottom of the pop up window to save your updates. You can update your details online at any time.

Updates can take up to several days to be reflected on the Shop Small map. Please call 1300 363 614 if you need further assistance.

a. Log into your American Express Merchant Account shopsmallaustralia.com/merchant

b. Click on your business location.

c. Click the pencil icon in the pop up window to edit your business location information.

d. Uncheck to confirm that you would not like to receive complimentary exposure for your business on our Shop Small Map and other marketing channels.

e. Click the “Save Updates” button at the bottom of the pop up window to save your updates. You can update your preferences and details online at any time.

Updates can take up to several days to be reflected on the Shop Small map.

Please note that you will not be eligible for complimentary online ads and may not be included in various Shop Small Card Member offers if you uncheck the checkbox that allows us to include your public business information on the Shop Small map. Please call 1300 363 614 if you need further assistance.

Learn more here or call 1300 363 614 (Monday-Friday, 8.00am-6.00pm).

If the FAQs on this page do not address your questions, please feel free to call Merchant Services on 1300 363 614. We are available Monday to Friday, 8.00am-6.00pm.