Don’t miss your
chance to be part
of Shop Small

Shop Small is here to support you all year

Shop Small is back and bigger than ever, giving Card Members extra reasons to spend with you
all year long. More rewards for them could mean more customers for you.

Card Members now have 3 extra reasons to visit you

Become a participating Shop Small business, and Card Members who first save the offer to their
eligible Card, will get 3 extra points per dollar they spend with you – up to 40,000 extra points.*
The offer ends 31 March 2022, and is at no extra cost to you. We fund these offers in full.

Exclusions, terms and conditions apply.

Show shoppers you’re open for business

Attract American Express Card Members all-year round with complimentary American Express signs to display in your store and digital assets to feature on your website and social channels.

Order now

Our Business Class Trends and Insights provide the know + how to help with the business decisions
you make every day. Explore popular topics around cash flow, adapting to change, and more.

Find out more

Not accepting American Express?
It’s easy to get involved^†

Shop Small is just one of many ways we support small business all year round. Discover the other reasons why businesses choose to accept American Express.

Find out more

^Subject to eligibility criteria

Do business on the go with the Amex Merchant App

Access your payment information any time, and manage your business on the go. Simply register for an Online Merchant Account and use the login details to get started.

To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.

Shop Small FAQs

Shop Small is a nationwide movement dedicated to supporting the thousands of small businesses in Australia, who are the backbone of our community and economy. The movement brings together support from the business community, governments and consumers encouraging them to support small businesses in their communities.

The Shop Small campaign is fully funded by American Express and resources are provided to eligible small businesses at no additional cost.

The below is a guideline for an eligible Shop Small business:

a. Classified as a 'Warmly Welcoming' business which means that you accept American Express Cards either with no surcharge or apply an equal surcharge to all cards.

b. Have processed at least one American Express transaction from the 1st of January 2020.

c. Have transacted less than $1.3 million AUD in American Express Card transactions at the individual business.

d. Are not operating in industries that are deemed not eligible for Shop Small.

e. Not a large B2B corporate or Global Brand.

In order for your business to be displayed on the Shop Small map, you must be an eligible small business and process at least one American Express transaction by 16th August 2020. If you have processed a transaction by the aforementioned date, and are not appearing on the Shop Small Map, please call 1300 363 614.

To view participating Shop Small businesses where the offer can be redeemed in-store, please visit Shop Small Map. To view eligible online business where the offer can be redeemed online, please visit the Online Directory.

If you are an American Express Card accepting business who is eligible to take part in the Shop Small 2020 campaign, you can update your business location(s) on the Shop Small Map by following these steps:

a. Log into your American Express Merchant Account here to update your business details.

b. Click on your business location. A pop up window will display your business location information as it will be seen on our Shop Small Map and other marketing channels.

c. Click the pencil icon in the pop up window to edit your business location information.

d. Click the "Save Updates" button at the bottom of the pop up window to save your updates. You can update your details online at any time.

Updates can take up to several days to be reflected on the Shop Small map. Please call 1300 363 614 if you need further assistance.

a. Log into your American Express Merchant Account shopsmallaustralia.com/merchant

b. Click on your business location.

c. Click the pencil icon in the pop up window to edit your business location information.

d. Uncheck to confirm that you would not like to receive complimentary exposure for your business on our Shop Small Map and other marketing channels.

e. Click the “Save Updates” button at the bottom of the pop up window to save your updates. You can update your preferences and details online at any time.

Updates can take up to several days to be reflected on the Shop Small map.

Please note that you will not be eligible for complimentary online ads and may not be included in various Shop Small Card Member offers if you uncheck the checkbox that allows us to include your public business information on the Shop Small map. Please call 1300 363 614 if you need further assistance.

Learn more here or call 1300 363 614 (Monday-Friday, 8.00am-6.00pm).

If the FAQs on this page do not address your questions, please feel free to call Merchant Services on 1300 363 614. We are available Monday to Friday, 8.00am-6.00pm.

Not an American Express Card Member? Find your perfect Card

For reward points, lifestyle benefits or business use, there's an American Express Card that's right for you.

Cards for businesses from American Express.

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Cards for individuals from American Express.

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You must spend on the Card to which the offer is saved in-store or online at a participating Shop Small business:

For participating in-store businesses click here. Participating businesses will be highlighted with a Shop Small Offer badge.

For participating online businesses click here.

Excludes gift card purchases.

Maximum of 40,000 extra Points can be earned per Card to which the offer is saved and only spend on this Card counts towards the offer.

Excludes transactions made through a third party establishment or payment processor.

You must be enrolled in the relevant loyalty program and have an active loyalty account to receive the points.

Extra Points will only be accrued for each whole dollar spent.

Additional Cards are not eligible for this offer.

Points are not redeemable for cash.

Points should appear on your billing statement within 5 business days from qualifying spend but may take up to 90 days from offer end date.

Points will not be applied to your Card Account if your Card has been suspended or cancelled.

Points may be reversed if your qualifying purchase is refunded or cancelled.

Full Offer Terms available here.

Offer is limited to a maximum $50 credit per Card and $5 credit per participating Shop Small business.

Card Members must spend on the Card to which the offer is saved in-store or online at a participating Shop Small business:

For participating in-store businesses click here. Participating businesses will be highlighted with a Shop Small logo.

For participating online businesses click here. Excludes gift card purchases.

Transactions processed through a third party are not eligible for the offer. For example, transactions through Food Delivery services, some online payment capabilities and marketplaces and payment processors that use card readers or QR codes.

Credit is not redeemable for cash or other payment form.

Credit should appear on your billing statement within 5 business days from qualifying spend but may take up to 90 days from the offer end date.

Credit will not be applied to your Card Account if your Card has been suspended or cancelled.

Credit may be reversed if your qualifying purchase is refunded.

Full Offer Terms available here.

Don’t miss your chance to be part of Shop Small