How to Use Your American Express
Qantas Travel Credit

If your American Express^® Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. a QF flight number on your ticket).

Just follow these easy steps to use your Qantas Travel Credit

Step 1: Log in

Log in to your American Express account. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use.

Step 2: Search

Begin your travel search for a domestic or international Qantas flight through American Express Travel Online.

Step 3: Apply Credit

At checkout, redeem your Qantas Travel Credit by selecting the Travel Credit radio button. You may redeem one Travel Credit per booking

Step 4: Book Trip

Redeem your Qantas Travel Credit against your booking. Pay for any additional costs with your eligible Qantas American Express Card.

See where your Travel Credit can take you

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More about your Qantas Travel Credit

Your Qantas Travel Credit is issued annually on the anniversary date that your account was opened. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement.

Your Qantas Travel Credit can only be used in one single transaction and the remaining (unused) balance will be forfeited.

Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit.

Your Qantas Travel Credit can be used towards any eligible international or domestic Qantas flight (i.e. a QF flight number on your ticket) booked and paid through American Express Travel online.

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Frequently Asked Questions

If you are a new Card Member of an American Express Card which offers a Qantas Travel Credit benefit, your Qantas Travel Credit will be available once you have received your Card and paid the annual fee and minimum payment on your first and most recent statement by the due date. Your American Express account must also be in good standing.

You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. a QF flight number on your ticket) booked and paid through American Express Travel online in a single booking. Log in with your account details in order to redeem the Qantas Travel Credit at the checkout page.

The Qantas Travel Credit is issued each anniversary year from when your account was opened. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. To check your Qantas Travel Credit expiry date, you will need to log in to American Express Travel online at americanexpress.com.au/travel. Eligible Card Members will see the Qantas Travel Credit on the top right hand side of the screen. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions.

No, you can only use one Travel Credit per booking.

Yes. However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited.

Unfortunately, the Qantas Travel Credit will be forfeited.

Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes.

No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online.

No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online.

Yes, you can use your Qantas Travel Credit to book travel for other people, such as family members or friends, provided the tickets are not for resale, promotional, or commercial use. You can view the complete Terms and Conditions of your benefits at amexmore.com.au.

No, you do not have to travel with them.

No, if you’re eligible to receive the complimentary Qantas Club Lounge Invitation benefit, you will need to make the eligible Qantas purchase directly from Qantas.com.au.

How to Use Your American Express Qantas Travel Credit

Just follow these easy steps to use your Qantas Travel Credit

See where your Travel Credit can take you

More about your Qantas Travel Credit

Frequently Asked Questions

Can I redeem multiple Travel Credits for a single booking? No, you can only use one Travel Credit per booking.

What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? Unfortunately, the Qantas Travel Credit will be forfeited.

Can I pay airline surcharges and taxes with the Qantas Travel Credit? Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes.

Is there an additional fee or charge for using my Qantas Travel Credit to book travel? No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online.

Can I book my travel over the phone with assistance from a consultant? No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online.