How to use your American Express
Qantas Travel Credit
If your American Express® Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. a QF flight number on your ticket).
For information on how to use your Travel Credit before 1 May 2023. Click here.
Just follow these easy steps to use your Qantas Travel Credit
Visit the American Express Travel Online website to book eligible domestic or international Qantas flights.
Make a booking of $450 or more and select the Travel Credit at checkout.
Pay for your booking using your eligible Qantas American Express Ultimate Card and we will credit the amount to your Account within 3 business days.
Step 1: Log in
Log in to your American Express account. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use.
Step 2: Search
Begin your travel search for a domestic or international Qantas flight through American Express Travel Online.
Step 3: Apply Credit
At checkout, redeem your Qantas Travel Credit by selecting the Travel Credit radio button. You may redeem one Travel Credit per booking
Step 4: Book Trip
Redeem your Qantas Travel Credit against your booking. Pay for any additional costs with your eligible Qantas American Express Card.
See where your Travel Credit can take you
More about your Qantas Travel Credit
Your Qantas Travel Credit is issued annually on the anniversary date that your Account was opened. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement.
Your Qantas Travel Credit can only be used towards one single eligible international or domestic Qantas flight (i.e. a QF flight number on your ticket) to the value of $450 or more on your eligible Card, booked and paid through American Express Travel Online
Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit.
Be sure to use your annual Qantas Travel Credit before it expires. To find out when it expires, Log In to your Account and hover your mouse over the Travel Credit to view the expiry date and Terms and Conditions.
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Frequently Asked Questions
The following Qantas Travel Credit amount is offered on a yearly basis to eligible Card Members of the following Cards:
- Qantas American Express Ultimate Card: $450 Qantas Travel Credit.
If your booking is cancelled, and your Qantas Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Qantas Travel Credit benefit and American Express may reverse the statement credits issued. If you cancel your Card, change your rewards program or Card type you will no longer be eligible for the Qantas Travel Credit.
To view your Qantas Travel Credit Expiry please log in to American Express Travel Online and hover over the Qantas Travel Credit details.
In order to redeem the Travel Credit, your Card must be in good standing and you must have paid the annual fee and minimum payment by the due date.
No, you can only use one Qantas Travel Credit per booking.
No. If your booking is less than the value of your Qantas Travel Credit, you will not be able to use your Qantas Travel Credit benefit.
No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel.
Yes, the Travel Credit is applied to the total booking amount. The total booking amount, including tax and charges, must be equal to or greater than the Travel Credit amount.
Yes, you can use the Qantas Travel Credit to book travel for other people, such as family members or friends, provided the tickets are not for resale, promotional, or commercial use. You do not have to travel with them.
Qantas American Express Ultimate Primary Card Members are eligible for an annual $450 Qantas Travel Credit, subject to the full Qantas Travel Credit Terms and Conditions . The Qantas Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking for Qantas Flights (i.e. a QF flight number on your ticket) by selecting the Qantas Travel Credit when you checkout. All Qantas Flight travel is subject to Qantas Conditions of Carriage. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. The Qantas Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. If your booking is cancelled, and your Qantas Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Qantas Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Qantas Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days.
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