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Why Contactless Payment is a Wise Choice


Want to speed up your errands next time you go shopping with your American Express® Card? If you have a contactless Card, instead of swiping, inserting, and entering your PIN every time, simply tap your card on the reader and go.


Most new Cards already have a built-in contactless payment option. It’s based on the same secure encryption technology as any other American Express Chip and PIN card. The big difference? It’s quicker. Here are some tips and best practices for using this type of payment.

November 5, 2020 in Benefits

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What is contactless payment?

Contactless payment allows you to pay a retailer with either your card or your smartphone. The merchant simply enters the amount you owe on the POS. To complete the transaction, you just have to tap your card or wave your phone over it.

Types of contactless payment

There are two main types of contactless payment. One type uses a physical credit card. The other type uses your smartphone to pay. To use your phone, you may need to download an app for mobile wallet technology and add your American Express Card to it. Popular apps include Apple Pay®*, Google PayTM*, Samsung Pay© and Amex Pay®. You may also be able to use other devices with contactless payment technology. Some examples include a smart watch, key fob or wristband.

How American Express supports contactless payment

Over 90,000 places in Canada started accepting American Express® Cards in 2019. Check American Express Maps to see which merchants may accept contactless payment in your city. Note that the map may not show all accepting businesses.

How contactless payment works

Follow the steps below to use your contactless Card right.

1. Check that your card has the contactless symbol

Look for the contactless symbol on your credit card:

2. Check that the shop or card reader displays the contactless logo

If your card has the above symbol, you may be able to use it at any reader that has the below symbol:

3. Touch your card on the reader and wait for the beep

When you place your card close to the reader, it transmits data to the POS terminal. This act completes your purchase. If you have more than one contactless card in your purse or wallet, take out the card instead of tapping it through the fabric.


You can use your American Express Card to pay at any participating American Express contactless merchant1. For greater everyday convenience, link your card to a mobile wallet and tap your smartphone to pay the bill.

How secure are contactless payments?

Contactless cards are just as safe as any other American Express Chip and PIN card. They use the same secure encryption technology.


Before the payment can be completed, the merchant must enter the exact amount on the POS. Only this POS, which is acquired from a bank, can communicate with your card.

Fraud Protection Guarantee in case of lost/stolen card

American Express Cards come with an extra layer of security called the Fraud Protection Guarantee. Use the American Express Card online or off, and you won’t be held responsible for any fraudulent charges, as long as you’ve taken reasonable care to protect your account details, PIN and any device on which you have added your account information. Notify us at once if your Card or eligible device is lost or stolen, or you suspect it is being used without your permission.

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