How to Activate Your American Express® Card
Have you received your brand new American Express Card in the mail yet? There’s just one more step before you can start using your Card - you will need to activate your Card and select a PIN if you haven’t already! Luckily, there are 3 simple and convenient ways you can choose to activate your Card.
February 19, 2021 in Benefits
Activate your American Express Card on the Amex App
One way to activate your American Express Card is by downloading the Amex App and following these steps:
Activate your American Express Card online
You can also choose to activate your Card online at americanexpress.ca/activate. You will need to have your Card ready in hand to input the required information. Follow these steps to activate your American Express Card online:
- Visit americanexpress.ca/activate to begin.
- Enter your 15-digit Card number and 4-digit Card ID.
- Verify your identity and create a PIN.
- Set up your account preferences when prompted.
- Complete your American Express account registration.
Activate your American Express Card over the phone
Another way to activate your American Express Card is by calling us. You can call toll-free, 24 hours a day, 7-days a week. You will be asked to provide your Card number (if this is a replacement Card, this refers to your new Card number) as well as some personal information in order to verify your ID.
What to do after you activate your American Express Card
Once you have activated your American Express Card, it’s time to enjoy the security features and benefits on your new Card. Here’s a quick list of what to do after activation:
Set your PIN
If you missed this step during activation, you can still easily create a PIN through the Amex App or your Online Services Account. Simply tap “Manage Card PIN” in the app or log into your account online to begin. With an Online Services, you can also view your statements, track and manage expenses, and set up any alerts for your account.
Add your Card to mobile wallets
Download the Amex App
If you haven’t already, downloading the Amex App on your device allows you to set up notifications and alerts, making it easy to monitor your account and access your benefits on the go.
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Set up recurring bill payments
On your Online Account, you can also set up pre-authorized payments2 to automatically manage your account balance each month from your bank account.
Review your American Express Cardmember Agreement
Take the time to read your Cardmember Agreement, where you can find information specific to your Card as well as the terms you’ve agreed to by using your account (or by signing and keeping the card).