Cardmember 

Tools and Resources

Find the exceptional support you need to keep track of your benefits and expenses, whether in the office or on the go. 

 

Are you a Program Administrator?

Set up your Card Account

Activate your Card

If you haven't already, complete your Card activation online, or by calling on of our representatives at 1-800-716-6661.

Enroll in Online Services

Manage your account anytime, anywhere, with quick access to online statements and expense reporting. Plus, set up Account Alerts to easily track spending.

Supplementary Business Cards

Download the American Express® App

 

Take your account with you wherever you go, so you can:

 

  • View statements and recent activity
  • Make payments
  • Receive instant fraud alerts
  • Track your Membership Rewards® points balance (if enrolled)

Supplementary Business Cards

Add to your mobile wallet

 

Use your American Express® Corporate Card even if you don't have your physical Card with you. Make purchases with just a tap of your mobile phone when you save your Card to your mobile wallet.

Business Trends & Insights to

propel business foward

Discover articles and trend reports that speak to all facets of business - from planning for growth to thought leadership and more.

Propel-business-forward

Explore a full range of tools to manage your account online

Manage your account on your own schedule with Online Services

 

Online Services is a secure Cardmember servicing tool from American Express that provides you with account information, online billing statements, Account Alerts and more.

 

With Online Services, you can:

 

  • Quickly and easily review and reconcile your Corporate Card changes
  • View, download and print billing statements online and access detailed account activity
  • Register for text or email Account Alerts to receive balance, payment received and payment reminders updates
  • View present and past account summary details, as well as previously archived statements
  • Download statement details in .CSV or .QIF format
  • Complete and download a Standard Expense Report (SER) for billed and unbilled charges

Not enrolled in Online Services? Create a new account


Go paperless with Online Statements

 

Receive your statements faster when you opt in to Online Statements through your Online Services account. 

 

You can download your monthly expense data, review current and past statements and receive monthly email reminders when your statement is ready to view.

 

Log in to your Online Services account to opt in to receive Online Statements. 


Stay up to date with Account Alerts

 

Choose to receive Account Alerts by email or text message so you can keep track of key account information from anywhere. 

 

Log in to your Online Services account to update your Account Alerts preferences. 

Keep your account on-hand

wherever you are with our mobile tools

Tap into powerful account management tools with the American Express® Mobile App

 

Manage your account anytime, anywhere:

 

  • View recent transactions and monthly online statements
  • Reduce risk with instant fraud alerts
  • Manage and make Card payments
  • View Membership Rewards® points (if enrolled)

Tap to pay with Mobile Wallets

Tap to pay with Mobile Wallets

 

With Mobile Wallets, you can use your eligible mobile device to make purchases the same way you would with your contactless Card.

 

Once loaded, your Card will be saved in your mobile wallet, so if you forget your physical Card, you can still pay using your mobile device.


Know where to go with American Express Maps

 

Find out where you can use your Corporate Card before you get there. From dining and entertainment establishments, to merchants and vendors - always know where your Card will be accepted.1

Shop Near You

Business Trends & Insights to

boost productivity

From supplier management to inventory controls – learn more about creating efficiency across the company. 

Boost Productivity

We’re here whenever you need us

General
Inquiries

 

Toll-free: 1-800-716-6661

GTA or collect: 905-474-9329

Monday - Friday,
8 am - 8 pm EST,

Saturday, 10 . am - 6 pm EST

Emergency Card replacement

 

Toll free: 1-800-716-6661

U.S. & Caribbean:
1-800-528-4800

All other areas: 905-474-9329

(Please call collect)

Express Cash

(for eligible Cardmembers)

 

Toll free: 1-800-716-6661

Outside Canada: 905-474-9329

(Please call collect)

Corporate
Gold/Platinum Concierge

(for eligible Cardmembers)

 

North America:
1-866-323-6979

Outside North America:
905-474-9279

(Please call collect)

Frequently Asked Questions

Business Trends & Insights to

help with financial best practices

From deep-dives into financial trends to controlling cash flow – dig further into the topic of money management with articles and trend reports.

Financial Best Practices