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From questions about your statement, Card benefits, insurance protection, lost Cards or even entertainment options, American Express Customer Service is always ready to assist you. Help is always just a phone call away, no matter where you may be around the globe.
For a complete list of phone numbers, click here.

Customer Service

Lost or Stolen Cards/Emergency Card Replacement
Doesn’t matter what happened. We’ll arrange a new Card as quickly as possible. Just call us.

About Your Bill
Understand your statement details and explore different ways to receive and pay your bill.

Statement Inquiries & Dispute Resolution
All you need to know about resolving any issue you may have.

Traveling?
From how best to prepare to travel to emergency assistance wherever you go.

Moving Abroad?
Making your travel a little more permanent? Click here to take care of your Card arrangements.

Lost or Stolen Cards? Emergency Card Replacement

Doesn’t matter what happened. We’ll arrange a new Card for you as quickly as possible. Just call us.

In Toronto: (905) 474-0870
North America: 1 800 668-2639
International (please call collect): (905) 474-0870

For a complete list of phone numbers, click here.

Have Questions?

Check out our Frequently Asked Questions

We received the SQM Award for
Highest Customer Satisfaction
in the Credit Card Industry in Canada 2011