American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express

 

 

 

 

Unlock the potential. 

There's lots to love about the American Express® Mobile App

 

 

 

 

Download the Amex App today

Text MOBILE to 297687 to receive a link to download the Amex App on your mobile phone.

iOS and Android only. See amex.ca/mobile for operating system information.

Message and data rates may apply. Text STOP to cancel.

Don't see the device you use? You can always visit americanexpress.ca on your mobile device. 

 

 

 

 

 

Everyday peace of mind at your fingertips

Monitor and keep track of your account with the Amex Mobile App.

 

 

 

 

Get quick access to your account

Login with Touch ID1, Face ID2 and Fingerprint Login for AndroidTM.

 

Recent Transactions

Get a quick snapshot of your account status. See your transaction info including pending transactions, in a single view in your Timeline.

 

Freeze and Unfreeze Your Card

Temporarily freeze your Card to help prevent it from being used for select new purchases, without closing your account. Exclusions and limitations apply.3

 

Tap and Pay4

Add your eligible American
Express Card5 to Apple Pay on eligible iOS
devices6, or use your eligible Card5 with Amex Pay on
eligible AndroidTM devices7

Amex Pay FAQs

 

 

 

 

 

Take the benefits of being a Cardmember with you

Never miss out on your Amex Card benefits. Track and access your benefits in the Amex App.

 

 

 

 

Get Rewarded with Amex Offers 

Register your eligible Card for offers with one click so you get rewarded at the places you like to shop, dine, travel, and more8.
 

 

 

Your Travel Benefits

Book hotels, flights and
more with American Express Travel through the App. Plus, if your Card is
eligible, see and search for nearby airport lounges, and receive notifications
for available airport lounges when you travel9.

 

 

Use Points for Purchases10

Even when you’re on the
go, redeem your Membership Rewards® points for a statement credit
towards an eligible purchase! Tap on an eligible purchase in your Timeline and
select ‘Use Points’. A statement credit will be applied to your account usually
within 48 hours.

 

Refer a Friend

Use the app to refer
friends with your own personalized referral link so they too can enjoy the
benefits of being a Cardmember! If your Card is eligible, you could earn a
referral bonus for each approved referral11

 

 

 

 

 

Make your monthly routines hassle-free 

Alerts and reminders available in the Amex App help you keep track of your account each month. 

 

 

 

 

Statement Ready Alerts

Turn on statement ready alerts to be notified when your monthly statement is ready and even download it in PDF if you like.

 

 

Payment Alerts

With payment alerts, we'll remind you when your payment due date is, so that you never miss a payment, and we'll also confirm when a payment has been received.

 

Purchase Notifications

Monitor purchases charged to your Card.12

 

6-Month Spend History

View up to six months of previous activity and sort by credit and debit transactions. 

 

 

 

 

 

 

Get started on the app

Easily set up your account preferences in a few taps.

 

 

 

 

Activate Your Card

Scan and instantly
activate your new or replacement
Cards.
 

Set up your
Account

Create your Online Services account right in the mobile app.

 

Apply for an Additional Card

Quickly apply for an additional Card from American Express13.

 

Manage Your PIN

View and change your PIN.

 

Download the Amex App today

Don't see the device you use? You can always visit americanexpress.ca on your mobile device.

 

 

 

Terms of Service

 

Amex Pay Terms of Use

 

1. Eligible on iPhone 5s and above with iOS 8 or higher.

                            

2. Eligible on iPhone X and above with iOS 11 or higher.

 

3. Available to American Express Consumer and Small Business Cards. Not applicable for all new purchases. The following purchases do not qualify and will still be processed even if the Cardmember has frozen the Card: automated or pre-authorized payments, recurring bills or subscriptions, transactions on any Supplementary Cards if only the Basic Card is frozen (each Supplementary Card must be frozen separately), mobile wallet transactions (including adding a Card to a mobile wallet), using the Card for online payments at merchants where the Card is stored on file or set up as the method of payment, and offline and delayed authorizations (such as purchases made aboard airlines). After freezing the Card, it will automatically unfreeze after 7 days.. 

 

4. At participating American Express contactless merchants on eligible devices. Transaction limits may apply.

 

5. Available on eligible Cards. Eligible Cards include any American Express Consumer, Small Business or Corporate Card that is not cancelled or suspended and that is issued to you by Amex Bank of Canada. Prepaid cards and products (such as the American Express Gift Card) as well as  Corporate Purchasing Cards, Global Dollar Cards and Corporate Meeting Cards are not eligible for the Amex Pay Program.

 

6. Eligible Cardmembers with an eligible Apple device will be able to add their American Express® Cards to Apple Pay through their device settings. Prepaid Cards and products (such as the American Express Gift Card) are not eligible. In order to use Apple Pay for contactless payments, you will need an iPhone 6 or later running on iOS 9.0 or above (“Eligible iOS Devices”), or an Apple Watch that is paired with an iPhone 5 or later.

 

7. An NFC enabled Android device running on Kitkat 4.4 or higher is eligible for Amex Pay.

 

8. Eligible cards will vary by offer and are subject to change. Select Canadian American Express Cards issued by Amex Bank of Canada and cards issued by a licensed third party issuer (as applicable) are eligible cards for the offer. The following cards are not eligible: American Express Corporate Cards, American Express® Gift Cards and Prepaid Cards. Offers are subject to terms and conditions and full program terms.  

 

9. Available on eligible Cards. 

 

10. You can redeem Membership Rewards® points for a statement credit towards an Eligible Purchase charged to an Eligible Card. You must redeem a minimum of 1,000 Points per redemption. Redemption rates may vary by Eligible Card. Statement credits on your Card Account should not exceed the aggregate amount of the Eligible Purchase(s) on your Eligible Card. You can register for online services to view your Eligible Purchases and to redeem online. Only Eligible Purchases posted to your Card Account during the last 3 months, up to 150 most recent Eligible Purchases will be displayed for redemption. If you wish to redeem points towards an Eligible Purchase within the last 12 months that is
not displayed online, please contact us at the number listed on the back of your Card.

 

For full Membership Rewards® Program Terms & Conditions, visit membershiprewards.ca or call 1-800-668-AMEX (2639). Small Business Cardmembers, please call

1-888-721-1046

 

11. Terms and conditions apply. Not all Card products are eligible for a referral bonus. For details, visit www.americanexpress.ca/ReferAFriend.

 

12. By turning on purchase notifications, you will receive a notification when there is purchase activity on your Card. Purchase activity includes purchases made with your physical Card or mobile wallet, aswell as pre-authorizations made on your Card by merchants like gas stations and hotels, which are temporary and subject to change. If you already have purchase notifications for an eligible Card enabled with a mobile wallet on your device, you may receive multiple notifications. You can adjust your notification preferences from the Amex App and other mobile wallets at any time.

 

13. Account must be in good standing. An additional card is a supplementary card. Supplementary Cardmembers must be at least 13 years old. Maximum of 9 supplementary cards per account.

 

Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App store is a service mark of Apple Inc.

 

Android, Google Pay, and Google Play are trademarks of Google Inc.