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Welcome to the Help Centre

How can I pay my Bill?

In three easy steps, you can pay your American Express Bill through the Online Payment Centre:

  1. Register a Canadian dollar deposit bank account held at a Canadian financial institution with American Express. The bank account must either belong to you or, for joint accounts, you must have single authority. It will take up to 3 calendar days to complete the registration process.
  2. Initiate a payment by selecting your eligible Card with us and filling in the appropriate form fields within the Payment Centre. When finished submit the payment by clicking “Continue” Once enrollment of a new bank account is completed, a payment can be scheduled. From this point onwards, an immediate and future payment can be submitted
  3. Verify that the information you provided is accurate and click “Continue” to complete the process
    Once completed a confirmation notice will be provided and your submitted payment transaction details will be available for future review in the Payment History tab.

There are many other convenient ways to pay:

  • Internet banking
  • Telephone banking
  • In person at your local branch, should you wish to pay during regular business hours

Please note: Fees may apply and processing times may vary depending on the payment option you use. Please check the details with your financial institution. Services may also vary by financial institution. Payments will be credited upon receipt by Amex Bank of Canada.