Welcome to the Help Centre

How do I view or change my PIN?


American Express® App: You can quickly and easily view or change your PIN on the Amex App. Simply go to the Account tab and then select Manage Card PIN. Tap View PIN or Change PIN and follow the onscreen prompts. See how on the Chip & Pin page.

Online Services: Log in to your Online Services Account and click the Manage Accounts tab. Then, go to Security and Privacy and click Change PIN, or View PIN to remind yourself of your current PIN.

To learn more about your PIN visit our Chip & Pin page. Please note: you must perform one more Chip & PIN transaction with your old PIN to complete the PIN change process.