Your travel experience may never be the same with the American Express® AIR MILES®* Reserve Credit Card. Prepare to indulge in more benefits and adventures than you ever imagined.
Activate your Card
Start using all the great benefits of your card by activating it now.
Earn AIR MILES®* Reward Miles on your purchases
Whether you shop at at AIR MILES®* Partners or for daily purchases, you can earn Miles when you use your Card.1
Earn at AIR MILES®* Partners
Enjoy an earn rate of 1 Mile for every $10 in Card purchases at eligible AIR MILES Partners¹* *Excludes purchases made at airmilesshops.ca
Reward yourself the way you want
Do you want in-store savings? Dreamy vacations? Exciting merchandise? Choose the option that best suits how you want to be rewarded.
Exclusive Annual Companion Flight Benefit11‡◊
Once a year, when you redeem for any flight Reward within the AIR MILES®* Flight program, you can receive a Companion Flight, up to a maximum of 1,700 Miles, for your companion to travel with you for the same itinerary (offer excludes service charges if applicable and taxes).²‡ If your flight requires more than 1,700 Miles, you can use Miles from your AIR MILES®* Dream Balance to pay the additional Miles needed to use the Companion Flight Benefit. To take advantage of your Companion Flight benefit, call the AIR MILES Concierge.
Call the AIR MILES®* Concierge line: 1-888-606-8888
Priority PassTM15 - Worldwide Airport Lounge Access
Need to unwind before your flight? Upon enrolment with Priority Pass, you can receive four (4) complimentary visits per year to more than 1,200 airport lounges around the globe. After your four (4) complimentary visits have been used for the year, you may continue to visit the lounges for a usage fee at the prevailing rate. Whatever your choice of airline or cabin class, you’ll have access to an oasis of comfort before you board.
To enrol for your complimentary Priority Pass membership, please call Card Services at 1-800-869-3016.
Other Card Benefits
Automatic ONYXTM Status13
Enjoy automatic Onyx status as long as you remain a Cardmember.
Requalification for Onyx status is based on Partner Onyx™* Status Designation or your annual collection of Miles. Partner Onyx™* Status Designation is determined by AIR MILES in its sole discretion. Onyx status terms are subject to the AIRMILES program terms and conditions and are subject to change. This is not an American Express program.
Reward yourself the way you want
Do you want in-store savings? Dreamy vacations? Exciting merchandise? Choose the option that best suits how you want to be rewarded.
Earn more Miles at Partners when you show your AIR MILES®* Card
Shop at participating AIR MILES®* Partners across Canada with your American Express® AIR MILES®* Credit Card and your AIR MILES®* Card, and you can earn Miles twice.
Get more Miles when you add an Additional Card⁵
When you add an Additional Card to your account, you can share many of the benefits of your Card with someone close to you. Plus, the Miles earned for purchases charged to an Additional Card accumulate in your account so you can earn more Miles.¹
Additional Cardmembers also get Insurance Benefits and Front Of The Line®4 access.
Exclusive Annual Companion Flight Benefit11‡◊
Once a year, when you redeem for any flight Reward within the AIR MILES®* Flight program, you can receive a Companion Flight, up to a maximum of 1,700 Miles, for your companion to travel with you for the same itinerary (offer excludes service charges if applicable and taxes).²‡ If your flight requires more than 1,700 Miles, you can use Miles from your AIR MILES®* Dream Balance to pay the additional Miles needed to use the Companion Flight Benefit. To take advantage of your Companion Flight benefit, call the AIR MILES Concierge.
Call the AIR MILES®* Concierge line: 1-888-606-8888
Priority PassTM15 - Worldwide Airport Lounge Access
Need to unwind before your flight? Upon enrolment with Priority Pass, you can receive four (4) complimentary visits per year to more than 1,200 airport lounges around the globe. After your four (4) complimentary visits have been used for the year, you may continue to visit the lounges for a usage fee at the prevailing rate. Whatever your choice of airline or cabin class, you’ll have access to an oasis of comfort before you board.
To enrol for your complimentary Priority Pass membership, please call Card Services at 1-800-869-3016.
AIR MILES FlexFly®*12‡◊
You can redeem Miles or use a combination of Miles and the American Express® AIR MILES®* Reserve Credit Card to book flights not available within the AIR MILES®* Flight Program. Simply call the AIR MILES®* Concierge line to take advantage of FlexFly Redemptions. 770 AIR MILES®* Reward Miles is equivalent to $100 through AIR MILES®* FlexFly Redemptions.
Call the AIR MILES®* Concierge line: 1888-606-8888
Toronto Pearson Priority Security Lane16
Once you’re inside the terminal, you can expedite your way through security by simply presenting your American Express® AIR MILES®* Reserve Credit Card and valid boarding pass to access the Pearson Priority Security Lanes in Terminal 1 and Terminal 3.
Automatic ONYXTM Status13
Enjoy automatic Onyx status as long as you remain a Cardmember.
Requalification for Onyx status is based on Partner Onyx Status Designation or your annual collection of Miles. Partner Onyx Status Designation is determined by AIR MILES in its sole discretion. Onyx status terms are subject to the AIRMILES program terms and conditions and are subject to change. This is not an American Express program.
Other Travel Benefits
AIR MILES®* Business Class Seats14‡
For more comfort and choice, you can have the option to redeem for available Business Class seats.
Waived AIR MILES Flight Administration Fee
When you redeem for a flight either online or through the AIR MILES®* Concierge team, the American Express® AIR MILES®* Reserve Credit Card is the only AIR MILES®* Credit Card that will waive the AIR MILES®* flight administration fee payable at time of booking, making your redemption that much sweeter.
Redeem Miles for flight taxes and fees◊
You can redeem your Miles to pay for taxes and fees payable at time of booking on your flight redemptions‡.
◊These exclusive benefits are available when you redeem using the AIR MILES®* Reward Miles in your AIR MILES®* Dream Balance.
Travel & Shopping Coverage
Your American Express AIR MILES Reserve Credit Card comes with insurance benefits:
Can provide coverage of up to a maximum of $5,000,000 for eligible emergency medical expenses incurred by an insured person under age 65 while travelling outside your Canadian province or territory of residence for the first 15 consecutive days of a covered trip.
For assistance, please call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can be covered for theft, loss and damage of your rental car with an MSRP of up to $85,000 for rentals of 48 days or less when you fully charge your rental to your American Express AIR MILES Reserve Credit Card. To take advantage of this protection, simply decline the Collision Damage Waiver (CDW), Loss Damage Waiver (LDW) or similar option offered by the car rental agency.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can be covered up to $100,000 of Accidental Death and Dismemberment Insurance when you fully charge your common carrier (plane, train, ship or bus) tickets to your American Express AIR MILES Reserve Credit Card.
To submit a claim for Travel Accident Insurance3†, please call 1-877-777-1544 (toll-free from the US & Canada).
You can be covered for loss or damage to your checked-in or carry-on baggage and personal effects while in transit for up to a maximum of $500 per trip for all insured person(s) combined when you fully charge your airline tickets to your American Express AIR MILES Reserve Credit Card.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can receive up to $500 in coverage (aggregate maximum with Baggage Delay Insurance) for necessary and reasonable accommodations, restaurant expenses and sundry items purchased within 48 hours when delayed or denied boarding for 4 hours or more and no alternate transportation is made available when you fully charge your airline ticket to your American Express AIR MILES Reserve Credit Card.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can receive up to $500 in coverage (aggregate maximum with Flight Delay Insurance) for reasonable and necessary emergency purchases for essential clothing and sundry items purchased within four days of arrival at your destination when your checked-in baggage on your outbound trip is delayed for six or more hours when you fully charge your airline ticket to your American Express AIR MILES Reserve Credit Card.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can receive up to $500 in coverage against the loss of most personal items (excluding cash) if your accommodation is burglarized when you fully charge your accommodations to your American Express AIR MILES Reserve Credit Card.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can be insured for eligible items charged to your American Express AIR MILES Reserve Credit Card for 90 days from the date of purchase in the event of accidental physical damage or theft for up to $1,000 per occurrence (for all purchased items combined).
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
Your coverage can automatically extend the manufacturer’s original warranty up to one additional year when you fully charge eligible items to your American Express AIR MILES Reserve Credit Card.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
View the Certificate of Insurance
† All insurance coverage is subject to the terms and conditions of their respective master policies. Certain limitations, exclusions and restrictions apply. Please read your Certificates of Insurance carefully.
Your life doesn't keep regular office hours, so neither do we. Our dedicated customer service team is always available to speak with you about whatever you need, wherever you are in the world.
Account Inquiries, Lost or Stolen Cards, or General Information:
In Canada/U.S
1-800-869-3016
International - please call collect
1-905-474-0870
AIR MILES®* Concierge Service (Canada and U.S. toll free)
1-888-606-8888
AIR MILES®* Concierge Service (International Collect)
1-416-552-2575
Shopping Protection
Buyer's Assurance® Protection Plan7†
Your coverage can automatically extend the manufacturer’s original warranty up to one additional year when you fully charge eligible items to your American Express AIR MILES Reserve Credit Card.
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
You can be insured for eligible items charged to your American Express AIR MILES Reserve Credit Card for 90 days from the date of purchase in the event of accidental physical damage or theft for up to $1,000 per occurrence (for all purchased items combined).
For assistance, please visit our Online Claims Portal or call:
Toll-free from the US & Canada: 1-800-243-0198
Collect from anywhere in the world: (905) 475-4822
Use your American Express AIR MILES Reserve Credit Card online or off, and you won't be held responsible for any fraudulent charges, as long as you've taken reasonable care to protect your account details, PIN and any device on which you have added your account information9.
Problem? Wherever you are, call us and we'll help sort it.
‡ All Rewards offered are subject to the Terms and Conditions of the AIR MILES Reward Program, are subject to change and may be withdrawn without notice. To use Miles for Travel and/or Merchandise Rewards, you must have accumulated sufficient Dream Miles in your Collector Account. Some restrictions may apply. Quantities may be limited. Collectors must pay applicable surcharges, fees, and taxes on air, hotel, and car rental Rewards. Travel Rewards may be subject to a minimum advance booking and availability from participating Suppliers. No cancellations, exchange or refunds for tickets, certificates or merchandise once booked or ordered. Changes to flight tickets may be permitted, subject to applicable restrictions and fees. For complete details, see current Program Terms and Conditions available at airmiles.ca.
‡‡ Use the Cash Miles in your AIR MILES Cash Account in-store in increments of 95 Cash Miles for every $10 towards your purchases at participating AIR MILES Sponsor locations (gift cards and near-cash products are excluded and other exclusions may also apply) and online at airmiles.ca/cash in increments of 95 Cash Miles for every $10 worth of value from participating Reward Sponsors. Standard AIR MILES Cash limits and Terms and Conditions apply. All Rewards offered are subject to the Terms and Conditions of the AIR MILES Reward Program, are subject to change and may be withdrawn without notice. For complete details, visit airmiles.ca.
†: All insurance coverage is subject to the terms and conditions of their respective master policies. Certain limitations, exclusions and restrictions apply. Please read your Certificates of Insurance carefully.
1. Account must be in good standing. AIR MILES Reward Miles will be earned on the amount of all purchases, less credits and returns. Funds advances, interest, balance transfers, Amex Cheques, annual fees (if applicable), other fees and charges for travellers cheques and foreign currencies are not purchases and do not qualify for Miles. Accelerated earn rate is available at AIR MILES Sponsors that are American Express merchants. Visit the Eligible Sponsor List at americanexpress.ca/airmilessponsors for details. List is subject to change without notice.
2. All references to you means the Basic Cardmember.
3. Underwritten by Chubb Life Insurance Company of Canada (“Chubb Life”). Use your Card to book tickets for your spouse, dependent children (under 23) or any Supplementary Cardmember and they can also be covered. Spouse and dependent children (under 23) of Supplementary Cardmembers can also be covered. You may contact the insurer at 1-877-777-1544 in Canada or visit www.chubb.com/ca.
4. Purchase must be charged in full to an American Express Card. Subject to availability and to event and ticketing terms, restrictions, verification procedures and fees. Tickets and packages may not be transferable and should not be resold. No refunds and no exchanges subject to merchant's obligations under applicable law.
5. Account must be in good standing. An additional card is a supplementary card. Supplementary American Express® Air Miles®* Reserve credit cards $50 annually. Supplementary Cardmembers must be at least 13 years old. Maximum of 9 supplementary cards per account. Supplementary American Express® Air Miles®* Reserve credit cards do not have access to the annual Companion Flight Benefit and Priority Pass Worldwide Lounge Access.
6. Rewards not available on all cards. Rewards vary by card product. Conditions apply.
7. Underwritten by Royal & Sun Alliance Insurance Company of Canada. Applies to eligible items fully charged to your Card worldwide, provided the manufacturer’s warranty is valid in Canada and the U.S. and does not exceed five years. You may contact the insurer at 1-888-877-1710 in Canada and the U.S. or visit www.rsagroup.ca.
8. Underwritten by Royal & Sun Alliance Insurance Company of Canada. You may contact the insurer at 1-888-877-1710 in Canada and the U.S. or visit www.rsagroup.ca.
9. Fraud Protection Guarantee - Use the American Express Card online or off, and you won’t be held responsible for any fraudulent charges, as long as you’ve taken reasonable care to protect your account details, PIN and any device on which you have added your account information. Notify us at once if your Card or eligible device is lost or stolen, or you suspect it is being used without your permission
10. Underwritten by Royal & Sun Alliance Insurance Company of Canada. This coverage can only apply when you are authorized and permitted by law to operate the rental car. You may contact the insurer at 1-888-877-1710 in Canada and the U.S. or visit www.rsagroup.ca.
11. Companion Flight Benefit – Once per year, based on the date your American Express AIR MILES®* Reserve Credit Card account was opened on our systems, when a Basic Cardmember redeems Reward Miles for one flight reward within the AIR MILES®* Flight Program, they can receive a Companion Flight up to a maximum of 1,700 AIR MILES®* Reward Miles for the same itinerary, excluding service charges and taxes. If the cost of the flight exceeds 1,700 AIR MILES®* Reward Miles, the Basic Cardmember can use Miles from his/her AIR MILES®* Dream balance. Any additional Miles required and applicable taxes and fees are payable by the Basic Cardmember. Subject to availability. The Companion Flight benefit cannot be used in conjunction with the AIR MILES®* FlexFly Benefit.
12. FlexFly®* - Visit www.airmiles.ca to book an appointment or call 1-888-606-8888 to speak to an AIR MILES®* Concierge Specialist to review your flight options. You will have access to additional airlines, destinations, and departure times not available in the AIR MILES Flight Program. Flights can be booked in economy or business class and without blackout dates. You can redeem AIR MILES Reward Miles for the full cost of your flight (including surcharges, fees and taxes) or use a combination of AIR MILES Reward Miles and pay the difference with your American Express Card. Economy and Business Class redemption options subject to availability. The AIR MILES®* Reward Mile redemption rate for an AIR MILES®* FlexFly®* redemption is 770 AIR MILES®* Reward Miles per $100.
13. American Express® AIR MILES®* Reserve Cardmembers enjoy automatic Onyx®* status as long as they remain Cardmembers. Requalification for Onyx status is based on Sponsor Onyx Status Designation or your annual collection of 6,000 Reward Miles. Sponsor Onyx Status Designation is determined by AIR MILES in its sole discretion. Onyx status terms and conditions are subject to the AIR MILES Reward Program Terms and Conditions and are subject to change. This is not an American Express program.
14. AIR MILES Business Class Seats - Subject to availability. Redemption for business class seats will require the use of additional AIR MILES®* Reward Miles. The Miles required to redeem for a business class seat are subject to change and will be determined at the time of booking.
15. Priority PassTM - These Terms and Conditions govern Basic American Express AIR MILES Reserve Credit Card participation in and use of the Priority Pass program. Priority Pass is an independent airport lounge access program. This membership provides four (4) complimentary visits per year to any of the participating lounges in the program. Cardmembers can apply complimentary visits towards accompanying guest visits. After your four (4) complimentary visits have been used, you may visit for a usage fee at the prevailing rate, which is subject to change without prior notice. Some lounges do not admit guests. By enroling in Priority Pass, you agree that you will be responsible for any visit costs beyond the complimentary four (4) visits, and that your American Express AIR MILES Reserve Credit Card will be automatically charged after you have signed for the additional visit and it has been reported to Priority Pass by the participating lounge. Additionally, American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program. Once your enrolment has been processed, Priority Pass will send you a welcome package, Priority Pass card and a list of participating lounges. For details on how Priority Pass uses your personal information, please refer to their privacy policy at prioritypass.com. Once enroled, American Express AIR MILES Reserve Credit Cardmembers whose Card account is not cancelled may access participating Priority Pass lounges by presenting their Priority Pass card and airline boarding pass for same-day travel. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package and can be viewed at www.prioritypass.com. Upon receipt of your enrolment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 10–14 business days. If you have not received the Priority Pass card after 14 business days, please contact Card Services using the number on the back of your American Express AIR MILES Reserve Credit Card. Please note, Supplementary AIR MILES Reserve Credit Cardmembers are not eligible for membership. Priority Pass non-lounge airport experiences such as airport dining credits are only offered in a few select locations. Select locations are subject to change. For a complete listing of Priority Pass lounge and non-lounge airport experience locations, login to your account at www.prioritypass.com.
16. Pearson Priority Security Lane - Basic and Supplementary Cardmembers with a valid American Express AIR MILES Reserve Credit Card can access the Pearson Priority Security Lanes ("Priority Lane") during peak airport operating hours. The Priority Lanes are serviced by the Greater Toronto Airport Authority and will be available to eligible Cardmembers. Priority Lanes are located at select departure areas for domestic, transborder, and international flights departing from Terminal 1 and 3 at Toronto Pearson International Airport. Access to a Priority Lane is available to eligible Cardmembers departing from Terminal 1 and 3 and companions travelling on the same itinerary upon the presentation of a valid, unexpired eligible Card. The name on the Card must match the name on the boarding pass. All passengers departing Pearson International Airport, including those accessing the Priority Lane are required to comply with airport security and customs screening requirements. Priority Lane access is subject to change or cancellation at any time and additional terms and conditions apply.
® : Used by Amex Bank of Canada under license from American Express
®*, TM*: Trademarks of AM Royalties Limited Partnership used under license by LoyaltyOne, Co. and Amex Bank of Canada.