Terms and Conditions for American Express Card Acceptance and Canada Merchant Operating Manual
The framework of our relationship with Canadian Merchants and the way we communicate our policies are outlined in these key documents:
Terms and Conditions for American Express Card Acceptance: The terms and conditions govern your acceptance of the American Express Card.
American Express Merchant Operating Manual – Canada:The Merchant Operating Manual is published twice a year, in April and October. It contains everything you need to know about conducting business as an American Express merchant - from accepting Cards and managing disputes, to processing and submitting transactions.