Reviewing Closed Disputes

Once a dispute is closed, it is archived in the "Closed Disputes" table.

 

Within the table, you can filter by Merchant ID, Date, and More.

 

You can also download the contents of the table in the following formats: .XLSX, .XLS, and .CSV

Screenshot of filtering closed disputes by Merchant ID
Screenshot of filtering closed disputes by date

Win/Loss Report:

In the Closed tab, you may download a Win/Loss Report that will allow you to track your dispute outcomes in a specific period of time. The information in the report will reflect any filters you have applied in your table, besides the date filter. We store up to 10 reports at a time and they will reside in the “View Reports” tab.

Screenshot of Win/Loss report

Contact Us

Live Chat

 

Click the 'Chat' button once you login to your account to chat with a member of our service team.

Mon-Fri, 8:00am to 8:00pm, ET.

Call Us 

 

1-800-268-9877

Our customer care representatives will assist you Mon-Fri, 8:00am to 8:00pm, ET.