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Chip and PIN





What is Chip & PIN?


Your PIN identifies you as the Card’s rightful user, which ensures safe shopping and complete peace of mind. And, unlike contactless payments, you can use Chip & PIN for purchases of any amount.

How does Chip and PIN work?

chip pin

Insert your Card into the terminal 

chip pin

Enter your four-digit PIN to

authorize the transaction

Changing, viewing and unlocking your PIN

It’s important to know your PIN. These videos show how you can change, view and unlock your PIN:

How to change your PIN using the Amex App


Go to the Account tab in the Amex App, click Manage Card PIN, then click Change PIN. Follow the prompts to change your PIN.

How to change your PIN using your Online Services Account

Log into your Online Services account, click on Manage Account, then Change PIN.


   Security Tips 

Never share your PIN with anyone, including family, friends or retailers. We'll never ask you for your PIN either.

Don't record your PIN anywhere,

memorize it.


Protect your PIN when entering it at a cash machine or shop.

Frequently Asked Questions


Related Pages

Mobile Wallets


Pay with your eligible mobile device using secure mobile Wallets.


Tap to Pay


Your Card is tap enabled for quick and easy payments1. Just tap to pay and be on your way!