Start of menu
Close Menu

Travel Emergency Assistance

Trouble abroad? Call Travel Emergency Assistance (TEA) Service.

If you run into troubles while travelling, help is one call away.  Travel Emergency Assistance, a 24-hour telephone service - can refer you to hospitals, embassies, doctors and lawyers around the world.  They can also provide you with key travel information, including details on visa and inoculation requirements, 7 days a week.

How it works

To prepare you for any situation that may arise during your travels, American Express offers out-of-town emergency medical and legal referrals and important travel-specific information (such as visa requirements or customs and inoculation regulations) available by telephone, 24 hours a day, 7 days a week.

Note: All the services associated with the Travel Emergency Assistance are provided worldwide with the exception of some countries (it is best to check with Customer Service).

For assistance when you need it most, contact the Travel Emergency Service at 1-800-678-5523

Eligible Cards


The Platinum Card® from American Express®
The American Express® Gold Rewards Card
The American Express® Card
The American Express® AeroplanPlus® * Platinum Card
The American Express® AeroplanPlus® * Gold Card
The American Express® AeroplanPlus® * Card
The American Express® Holt Renfrew Platinum Card
Back to top
Back to top