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I have a cancelled Automatic Bill Payment charge that is still showing

For any recurring charge‚ like a subscription or club membership fee‚ a company will have terms and conditions to automatically begin charging fees if you do not cancel within a specified time limit. When this first occurs, check with the company to see what the terms and conditions are.

If you have cancelled a subscription, complied with the company's terms and conditions‚ and you have proof of the cancellation‚ we can help by investigating the charge for you.
Call our Customer Service Representatives. They're available 24 hours a day, 7 days a week. You can find our Customer Service number on the back of your American Express Card.