I am expecting a refund, but it hasn't yet appeared on my statement
If you're expecting a refund and it hasn't yet appeared on your statement‚ this is where you can find out how we can help you. Below are the four stages of this process:
First‚ you need to confirm your inquiry by going through our checklist of common reasons for missing refunds often, your issue can be resolved right here.
If you were unable to resolve your inquiry on your own, please contact us at the number on the back of your American Express Card.
You've reported your inquiry. Now we'll take it from here and do our best to address your concerns.
Here‚ we explain what the possible outcomes of your inquiry may be.
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