• City Bank American Express Platinum Credit Card gives you complimentary access to over 1300 Priority Pass airport lounges in more than 400 cities and 120 countries. As a primary Cardmember, you can visit lounges absolutely free round the year and your first Supplementary Cardmember will get a complimentary Priority Pass Membership Card. Supplementary Cardmember and any accompanying guest (s) will be charged a maximum of USD 32 (VAT applicable) per guest per visit. To be eligible for Priority Pass, you need to keep available endorsed amount of USD 200 against your travel quota with your Amex Credit Card. To continue using Priority Pass, available TQ limit is necessary every year. All lounge charges incurred will be adjusted from your TQ limit.
  Note: Priority pass can only be used at foreign airport lounges
• Enjoy unlimited complimentary access* to our world-class City Bank American Express Platinum lounge at Dhaka's Hazrat Shahjalal International Airport and enjoy hot drinks, warm food, a good read in a quiet, comfortable corner when you travel. Primary Cardmember will be able to bring 3 companions (adult/child) to the lounge at no cost and your supplementary Cardmember will be able to bring 2 companions (adult/child)
• Enjoy up to 20% amazing savings from all the nominated sales outlets of Biman Bangladesh Airlines, when you book with your City Bank American Express® Cards. For details call: 16234.
• Enjoy 10% savings on all base fares for both international and domestic routes when you purchase air tickets from www.flynovoair.com, NOVOAIR app or NOVOAIR sales outlets with your City Bank American Express Cards. Promo code VQAMEX22Q2 to avail the offer. Offer is valid till 31 August, 2022. Other Terms & Conditions will apply
• Enjoy 10% savings on the base fare of both Business and Economy Class tickets for Domestic routes in US-Bangla Airlines. Offer is valid till 30 September, 2022. Other Terms & Conditions will apply.

Earn 2 Membership Rewards point for every Tk. 50/USD 1 spent on all transactions and 10 MR points for every Tk. 50 spent at leading supermarkets across the country. You can redeem your points to pay outstanding card bills or card-related fees, or even get attractive vouchers for dining, electronics, groceries, lifestyle and more from leading merchants.

Double Benefit Insurance (DBI) insures your outstanding balance during unfortunate events of death or permanent total disability (PTD) by paying off your full outstanding balance and an equal amount to your nominee, the maximum payout amount will not exceed BDT 2,000,000 or twice the outstanding amount, whichever is lower. Once you get enrolled in the program, you will be charged a coverage fee of 0.40% on your monthly card outstanding balance.

All Accidental Death Insurance (AADI): A Cardmember automatically receives All Accidental Death Insurance free of cost. This covers death due to any accident. The coverage is BDT 500,000 for each Cardmember, which will be paid to the Cardmember’s nominee in case of an accidental death.

The Critical Care Insurance program allows Cardmembers to receive benefit of treatment of 18 different critical diseases. For the AMEX Platinum Card, the maximum coverage Cardmembers would receive per year under the Critical Care program is BDT 300,000.

Enjoy 1-for-1 complimentary companion buffet at Café Bazar Restaurant, Pan Pacific Sonargaon Dhaka

As a City Bank American Express Platinum Credit Cardmember, you can enjoy complimentary delicious buffet at Café Bazar Restaurant, Pan Pacific Sonargaon Dhaka for your companion while purchasing the first buffet at counter price.

Enjoy 1-for-1 complimentary companion buffet at Seasonal Tastes of The Westin Dhaka

Dine at the premier on-site restaurant, serving authentic cuisine at Seasonal Tastes Restaurant of The Westin Dhaka. As a City Bank American Express® Platinum Credit Cardmember, you enjoy 1-for-1 complimentary companion buffet while you savor appetizing breakfast, lunch and dinner.

Enjoy 1-for-1 complimentary companion buffet at The Exchange of Radisson Blu Chattogram Bay View
 

As a City Bank American Express Cardmember, you can now enjoy 1-for-1 complimentary companion buffet while you savor delicious dinner at The Exchange of Radisson Blu Chattogram Bay View.

Enjoy 1-for-1 complimentary companion buffet at Elements of InterContinental Dhaka
 

As a City Bank American Express® Platinum Credit Cardmember, you can now enjoy 1-for-1 complimentary companion buffet while you savor delicious breakfast, lunch and dinner at Elements of InterContinental Dhaka.

Enjoy 1-for-1 complimentary companion buffet at Amaya Restaurant, Amari Dhaka
 

Indulge your love of dining and enjoy good times with your loved one at Amaya Food Gallery- a signature all-day dining restaurant at Amari Dhaka. As a City Bank American Express® Credit Cardmember, you can enjoy complimentary buffet breakfast, lunch and dinner for your companion while purchasing the first buffet at counter price.

Enjoy 1-for-1 complimentary companion buffet at Latest Recipe Restaurant, Le Meridien Dhaka
 

Discover a myriad of flavors and aromas in cuisines from around the world with your loved one at Latest Recipe Restaurant, Le Méridien Dhaka. As a City Bank American Express® Platinum Credit Cardmember, you can enjoy complimentary buffet breakfast, lunch (Fridays only) and dinner for your companion while purchasing the first buffet at counter price.

Enjoy 1-for-1 complimentary companion buffet at Water Garden Brasserie of Radisson Blu Dhaka Water Garden
 

As a City Bank American Express Platinum Credit Cardmember, you can enjoy complimentary delicious buffet breakfast, lunch and dinner at Water Garden Brasserie of Radisson Blu Dhaka Water Garden for your companion while purchasing the first buffet at counter price.

American Express® Selects
 

With American Express Selects, enjoy exceptional savings and exclusive privileges when you dine at some of the finest restaurants or shop at premium retailers in Bangladesh and across the globe.

0% Interest FlexiBuy Program
 

Make your purchases at any of our FlexiBuy partner outlets and pay at your own pace with instalments ranging from 3-36 months period. Your purchases through the FlexiBuy program will earn Membership Rewards points.

Complimentary Airport Meet & Greet Service at Hazrat Shahjalal International Airport, Dhaka

Take the hassle out of your travel while you are at Hazrat Shahjalal International Airport. Our personnel will take care of your luggage and ease you through the check-in formalities so that your travel experience is the smoothest possible. 

• Departure: Be greeted at the main terminal building gates and hand your luggage over. Our personnel will help whisk you through luggage scanning and check-in formalities.
• Arrival: After you exit the immigration area, our personnel will collect your luggage for you, accompany you through customs and export you to the car parking area.

For any assistance, call at 01822991111, 01974444555 or email at mga.dhaka@gmail.com minimum eight (8) hours before arrival or departure. Cardmembers can take up to three (3) family members with him/her complimentary. 

Premium Overseas Travel & Medical Assistance
 

If the unexpected happens when traveling overseas, our experts are ready to assist. Just call the City Bank Travel Emergency Hotline on +912242320232 from anywhere in the world. You will receive assistance on Medical, Legal. Personal and Travel Related Emergencies, 24 hours a day, 7 days a week.You can also enjoy other benefits such as City Shield, Supplementary Cards, Card Cheque, Balance Transfer, Cash Access, Equal Monthly Instalment Plan, EasyPay, American Express Service Center, 24-hour dedicated Customer Service Center, SMS services, Card Replacement, E-Statements and Auto Debit.