Question 1

Where can I use my American Express® Card?

Accepted Answer

Visit the American Express® Maps to search for American Express Card accepting storefront businesses.You can also explore our Online Directory to see online businesses that accept American Express® Cards.

These are intended for general reference purposes only and does not represent a comprehensive list of all Card accepting merchants. Recommendations and other information included on the map are derived from internal American Express and third party data. Data is updated from time to time and may not be 100% accurate. Check for the American Express logo at checkout when shopping online with your favourite small businesses.

Question 2

How do you get an Amex Card?

Accepted Answer

To obtain an American Express Card, you’ll need to apply for a Card through an application. Before we can consider your application, please ensure you can say yes to the following:

You are a Canadian resident and have a Canadian credit file.
You are of the age of majority in the province or territory of residence.

Once you have found the Credit Card that suits you best, make sure you read the important information, then hit the 'Apply now' button to begin the application process. At this stage, you can decide how you'd like your name to appear on your Card, and choose optional additional benefits.

View All American Express Cards.

Question 3

What is APR on a Credit Card?

Accepted Answer

APR stands for Annual Percentage Rate, also known as Annual Interest Rate. It refers to the annual rate of interest that would be charged over a year on your credit card.

If you take a look at your monthly statement, you should see your Annual Interest Rates clearly indicated for purchases and for cash advances (that is, withdrawing money from your credit card at an ATM or financial institution).

Learn more about how credit card interest rates work.

Question 4

What is an American Express Card?

Accepted Answer

American Express Cards are Charge or Credit Cards that provide convenient payment options, along with features and benefits tailored to suit different lifestyles. Depending on the Card, benefits may include rewards points, cash back, travel benefits, and exclusive experiences.

A credit card gives you the choice to pay for your purchases in full or carry a balance and make minimum monthly payments. Charge cards give you the financial flexibility of a no pre-set spending limit but require the balance to be paid off in full each month.

American Express offer a range of Cards, including personal, small business and corporate options, designed to meet specific needs.

Discover American Express Personal and Business Cards as well as Corporate Cards to find a Card that suits you.

Question 5

What are Amex Membership Rewards points?

Accepted Answer

You can earn Amex Membership Rewards® points  with the Membership Rewards Program, available on eligible American Express Cards enrolled in Membership Rewards.

Membership Rewards points give you access to a wide range of exciting rewards. You can enjoy a selection of top-brand merchandise and travel rewards, as well as a variety of gift cards and certificates.

You can earn points for eligible purchases charged to your Card. Simply charge your everyday purchases or business expenses to your Card, and your points will add up quickly.

Question 6

How much are Amex points worth?

Accepted Answer

The value of Amex Membership Rewards points varies depending on how you choose to redeem them.

For travel redemptions through the Flexible Points Travel Program, get $10 of travel credit for every 1,000 points redeemed. Points value can vary based on rewards options, such as redeeming points on shopping, gift cards, or statement credits.

Learn more about how you earn and redeem points with American Express Membership Rewards Cards.

Question 7

Do American Express points expire?

Accepted Answer

No. There is no expiry or use by date on points while you stay enrolled in the Membership Rewards program and your Card account remains in good standing.

You may lose points in the following circumstances:

If you do not make your required monthly payment on time
If you cancel your Card
If we cancel your Card
If your points account is cancelled
If your company cancels your Corporate Card

Question 8

What are the benefits of having an American Express Card?

Accepted Answer

American Express Cards offer a range of benefits for personal, small business, and corporate cardholders. Amex Card benefits  include shopping and dining offers, exclusive access to entertainment events through Amex Experiences, points earning potential with our Membership Rewards program(on eligible Cards), purchase protection, and travel perks.

Explore all Card benefits, rewards, and offers. View all American Express Credit Cards to compare each Card’s features and benefits.