Welcome to the Help Centre

How can I redeem my Membership Rewards® points?

Redeeming is easy. Just follow these three simple steps: 

  • Check your points balance. You can do this by visiting Membership Rewards here, and logging in to your account.
  • Choose your rewards. Our website features a wide range of exciting rewards including: top-brand merchandise, gift cards and certificates, as well as premium travel and entertainment options.
  • Follow the instructions on our website to complete your redemption online. Alternatively, you may call us at 1-800-668-2639.

 

Small Business Cardmembers, please call 1-888-721-1046. Corporate Cardmembers, please call 1-800-716-6661.

 

Please note, if you want to redeem points, your Card and all other linked Cards must not be past due (e.g. we have not received the required minimum monthly payment due on the Card on time). If a Card is past due, we must first receive the amount owing in order for you to redeem points.

Looking for something else?

Frequently Asked Questions

Chat with Us

 

Please log in using your User ID and Password.