Orders will be processed within 2 business days. If the value of the Prepaid Card or Certificate is less than $200, it will be delivered by Canada Post which could take up to one week for delivery. If the reward value is greater than $200 but less than $500, it will be delivered by Priority Post within 3-5 business days. If the reward value is $500 or more, it will be delivered by Priority Post within 3-5 business days and will require a signature upon delivery. If you are not available at home at the time of delivery, directions to the nearest postal location will be left at your door.

Rewards that are not in stock may take additional time to deliver.

Please note: Shipping is only available within Canada and the United States.

Gift Cards are not replaceable if lost, stolen or destroyed unless the card is registered as soon as you receive it by entering your email address, creating a password and entering the 21-digit number on the back at this link.Cards must be registered in order to protect their balance. This process will take less than five minutes.

Fairmont Hotels and Resorts gift cards do not expire. Gift cards cannot be redeemed for cash and must be used for payment at a Fairmont hotel or resort. Fairmont Hotels & Resorts Gift Cards may not be valid where restricted by law. Fairmont Hotels & Resorts Gift Cards are not redeemable for cash and are void if sold for cash or other consideration. Any tax liability, including disclosure, connected with receipt or use of this card is the recipient’s responsibility. Cards are fully transferable and combinable. Fairmont Hotels & Resorts Gift cards may not be used at any other brand including Swissotel Hotels and Resorts, or Raffles Hotels and Resorts. For a full list of terms and conditions, please visit www.fairmont.com/promotions/giftcardterms.

The Gift Card or Certificate is subject to the Terms and Conditions indicated on the reward.
For Full Membership Rewards Terms & Conditions, click here or call 1-800-668-2639. Corporate Cardmembers, please call 1-800-716-6661.