Notifications

Please note: from 10pm Eastern Time (ET) on April 21 to 6am ET on April 22, points redemption services will be unavailable. During this time, we will be unable to process Membership Rewards redemptions and transfers made online, over the phone and through the American Express® app. We apologize for the inconvenience this may cause.

Important Message Regarding Postal Service Disruptions: Due to COVID-19, there may be a delay in outgoing mail from American Express. During this time, there may be delivery delays for gift cards and merchandise redeemed from the Membership Rewards Program. We appreciate your patience during this time. For more information, please refer to our Coronavirus FAQs.