COVID-19 Travel Planning

COVID-19 Travel Planning

We understand that many people are concerned about how the Coronavirus (COVID-19) could affect their travel plans.



The Government of Canada has updated it's COVID-19 requirements for vaccinated travellers entering Canada. Travellers are eligible to enter or return to Canada if they qualify as a fully vaccinated traveller. The Government of Canada has stated that:


To qualify as a fully vaccinated traveller to Canada, you must:

  • have received at least 2 doses of a vaccine accepted for travel, a mix of 2 accepted vaccines
  • have received your second dose at least 14 calendar days before you enter Canada
  • have no signs or symptoms of COVID-19
  • upload proof of vaccination in ArriveCAN
  • complete your ArriveCAN submission and have ArriveCAN receipt with letter I, V, or A beside your name
  • complete arrival test if selected

Pre-entry testing (accepted types, timing)


Starting April 1, 2022, pre-entry tests are no longer required for fully vaccinated travellers entering Canada by land, air or water. You must still use ArriveCan within 72 hours before you travel to Canada.


Unvaccinated and partially vaccinated children 5 years of age or older must provide a valid pre-entry test result, even if they are accompanying a fully vaccinated adult.


Children who are less than 5 years old are not required to test, regardless of their vaccination status.


For more information, visit


You can register using ArriveCAN online or download the ArriveCAN mobile app, which is available for iOS and Android devices in their respective app stores.

We recommend you check the latest government advice


Government of Canada’s Travel Advice and Advisories


World Heath Organization


Detailed map of the spread of the virus


We’re here to help with any travel related questions. As you’ll appreciate, we are receiving a lot of enquiries right now. In addition, airlines, hotels and other travel partners are continually reviewing their policies as the situation develops.


Contact us if you are due to travel within the next two weeks and need to change or cancel your booking.


Before you travel


  • Find out if your flight is delayed or cancelled by checking the flight status on the airline’s website
  • Visit your airport’s website for the latest advice for travellers. On the day of your flight, build in extra time to get to the airport.
  • Check your travel insurance policy to see if changes and cancellations can be covered.
  • To check the travel insurance benefits on your Card and to view the Certificates of Insurance, please visit our Insurance Page.
  • For more information on how travel insurance coverage can be affected by COVID-19, visit the RSA FAQ page.
  • If you would like to make a claim online, please visit the RSA claims portal. Once submitted, you can also track the status of your claim through the portal.
  • If your airline has not issued a policy on change or cancellation fees due to COVID-19, you may have to pay penalty fees.
  • To check whether your airline has issued a policy, select the airline from the menu below. If there is no policy yet, check again nearer to your date of travel.


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