Effective date: 11/11/2025

About cookies & similar technologies

American Express Services Europe Ltd., American Express Payment Services Ltd and American Express Europe LLC) (“American Express”) (hereinafter “we”) is committed to providing you with full and transparent information about the use of cookies and similar technologies, such as pixels, web beacons and tags (together “cookies”), on our website and applications (including online services on our website, such as application forms) and in emails sent to you.

This Cookie Policy provides you with information on cookies used on this website and how you can make choices about them.

For more information on how we process your personal information, please refer to our Online Privacy Statement

Please note that our Cookie Policy does not apply to the privacy practices of third-party websites that may be linked to or accessed from this website, and that we are not responsible for such practices.

What is a cookie?

Cookies are small text files containing small amounts of information that are placed on your PC, mobile device or tablet whenever you visit a website. When you visit our website, we use cookies to collect information about your use of this website, such as information about the device or browser you use to access it, your operating system, your web browser, how you interact with our website, the website or application that led you to us, your general location and your device’s IP address. You may not be able to perform certain activities within our secure online services unless these cookies are present.

Certain cookies contain personal information. For example, if you click on “remember me” when logging in to a website or application, a cookie will store your username and preferences.

Cookies may remain on your device for different periods of time. Some cookies, called “session cookies”, are temporary and are automatically deleted when you close your browser or when your session ends. Other cookies, called “persistent cookies”, are stored on your device until you delete them or your browser deletes them when the cookie expires.

Different service providers may utilize the same cookies. While these cookies may appear to share the same name or attributes across providers, cookie consent and usage is managed independently. This means that although the purpose of these cookies may seem similar, your consent preferences are applied and managed separately by the cookie classification. Although you may see the same cookie name across providers, this does not imply shared data or unified consent between service providers unless explicitly stated in the cookie tables below.

Cookies we use and their characteristics

4. Marketing

We and our partners use marketing (also known as advertising cookies) to provide visitors with more relevant ads tailored to their interests. These cookies track your browsing on our website and other websites, collect information about your habits and preferences and are used to understand your interests better based on past or current browsing activities.

Marketing Cookies

Marketing cookies are used for the following purposes:

• Advertising targeting and “retargeting”: These cookies help us to display ads that are relevant to you (including on third-party websites such as social media). This personalisation is based on your past browsing. For example, if you have visited specific product pages on our website, you may see ads for those products on other websites you visit.

 

• Analysing advertising performance: We use cookies to assess the performance of our advertising campaigns and calculate our partners’ remuneration. This includes calculating the number of times an ad has been viewed or clicked on, and whether it has led to an action by the user, such as visiting a product page or applying for a card. Their aim is also to limit the frequency of dissemination (i.e. limit the number of times you see an ad).

 

• Personalisation: Cookies help us personalise content or search results as well as advertising messages according to your specific interests and needs.

Third-party partners

We work with third-party suppliers and advertising partners, who may also place cookies on your device to provide you with personalised ads during your web browsing. These third-party cookies also collect information about your online activities and combine the data with other information they may have collected about you to display more targeted ads, in compliance with industry standards. These partners also give you the option to refuse targeted advertising.

We do not use such cookies on this website at this current time and will therefore not be dropping such cookies even if you indicate your consent.

5. Social media cookies

These cookies are placed by third-party social media platforms to link up and integrate with our website. They can be installed through plug-ins or sharing buttons on the social media platform. We do not allow these third-party platforms to place these cookies on the career and job offer pages of our website.

We do not use such cookies on this website at this current time and will therefore not be dropping such cookies even if you indicate your consent.

Changing cookie preferences

You can manage your cookie preferences through our website and/or change your browser settings at any time, as described below:

a) Through our website

You can choose to accept or decline our website’s functionality, performance and marketing/social media cookies in the banner that appears the first time you visit our website or by clicking on the menu bar to the left of this page “Set Cookie Preferences”.

Your choices will not delete any existing cookies already placed on your device by our website but will prevent further cookies from being placed.

If you wish to delete the cookies that are currently stored on your device, you cannot do this through our website. Instead, you must do this through your browser settings (see below).

The choices you make on our website will be stored and applied for six months from the date you make the choice or until you delete all existing cookies through your web browser settings (this will also delete the record of your choices). The next time you access our website after the expiry of the six-month period or if you delete your cookies through your browser settings, you will be prompted to provide your choice again.

b) Through your browser settings

If you prefer to restrict, block or delete cookies from https://www.americanexpress.com/en-gb/ or any other website, you can use your browser to do so. Each browser is different, and your browser’s “Help” function will show you how to proceed. Please note that if you choose to disable essential cookies, it will affect how our website works. For example, while you will still be able to view the public website, you will not be able to log in securely to check your transactions or make payments.

Use of other websites

When you use links to other websites that we provide to you, we recommend that you carefully read the privacy and cookie policies of those websites.

Please note that any choice about cookies that you may have provided on our website will not be applicable on non-American Express websites.

Cookie as part of emails

We use cookies to track whether emails we send to you are read or not and which links or URLs you clicked on within those emails. We use this information to determine the effectiveness of our communications and to help us better tailor the emails and online advertising that we may send you in the future.

You can disable cookie in emails by changing the settings of your device or email programme (generally, you can do this by disabling the automatic image loading function).

Contacting us

If you have questions about this Policy or the use of cookies, please contact our Data Protection Officer at: amexukdpo@aexp.com

You can also write to us at: American Express Services Europe Limited, 1 John Street, Brighton, BN88 1NH

Changes to our Cookie Policy

We reserve the right to change this Policy at any time. When we make such changes, we will update the effective date at the top of this page.