Challenging Times
We are committed to supporting our customers through any life event or on-going condition that is affecting day-to-day life or finances. Please let us know your situation as early as possible so we can help you as best we can.
Health
Mental and physical health issues can affect the way you manage your Account – we can offer support to you accordingly.
Life Events
All kinds of life events such as bereavement, redundancy or divorce can cause
money worries, as can longer-term situations, such as the cost of living or domestic abuse. At other times, you might also need to help others with their finances.
Accessibility
We are committed to enabling you to access our services in whichever way best meets your needs.