AvailabilityRewards are subject to availability. If an item is not available, a similar item of equal value will be substituted whenever possible. If a substitution is not available, your Membership Rewards points will be credited back to your Account. New rewards will be added to the programme on a regular basis.
DeliveryPlease allow up to 10 working days for delivery receipt. If your order is not received after this timeframe, please escalate within 30 calendar days via Customer Services. If an escalation is received after 30 days, we cannot guarantee resolution.
ReturnsRedeemed rewards are not refundable, exchangeable, replaceable or transferable for cash or credit. If your reward arrives damaged, has missing pieces or is the incorrect item, please contact Membership Rewards Customer Service.
For Full Membership Rewards terms & conditions, visit
www.membershiprewards.co.uk. For contact details please click
here.