Owing to special work arrangements announced by the Hongkong Post, there might be delays in the mailing of Membership Rewards gift card and merchandize redemption letters. We apologize for any inconvenience this may cause.
Please allow 3-5 days for your request to be processed. We will send you an e-mail confirmation to let you know that it has been completed. You’ll also be able to request to pay an administration fee of HK$300 for each air mile conversion. The fee is waived for Centurion and Corporate Card Members.
OR
If you would like to join the ${viewData.currentProduct.name} programme please visit the partner's website to submit your request.
Once the partner has confirmed your details you will be able to add your new partner account to your Membership Rewards profile and transfer your Membership Rewards points.
You don't yet have an account with ${viewData.currentProduct.name} or would like to create an additional account? Sign up here and we will automatically add your new account.
Select the partner and input the number of points you want to transfer.
2
REVIEW
Review your information. Please note that all points transfers are final.
3
COMPLETE
Confirm your transfer request to complete your redemption.
You have chosen to transfer your Membership Rewards points to an Airline or Hotel Transfer Partner.
Please review the details and the Terms and Conditions for this transfer. Once you have ticked the agreement box, click 'Confirm' to proceed.
1
PROVIDE FREQUENT TRAVELLER PROGRAM ACCOUNT DETAILS
Select add another account and complete the form with the information for the frequent traveller program you are an existing member of.
2
SUBMIT REQUEST TO ADD ACCOUNT
Once you submit your request, you will be able to submit a points transfer request straight away. Your points transfer will be processed after the frequent traveller program has confirmed your account.
Please complete all of the required fields and click 'Submit'. Please note that the details must match those held by the programme partner. Once the partner has verified your details you will be ready to transfer your Membership Rewards points.
Country code For British Airways & Delta Airlines please enter "GB" in the country code field. For all other partners please enter "GBR" in the country code field.
1
SIGN-UP TO A NEW FREQUENT TRAVELLER PROGRAM
Select add another account and complete the form with the information requested by the frequent traveller program you wish to sign-up for.
Note: in some instances you may be required to complete the sign-up process on the frequent traveller program's website.
2
SUBMIT REQUEST TO SIGN-UP FOR ACCOUNT
Once you submit your request, you will be able to submit a points transfer request straight away. Your points transfer will be processed after the frequent traveller program has confirmed your account.
Please complete all of the required fields and click 'Submit'. Once the partner has enrolled you into their loyalty programme you will be ready to transfer your Membership Rewards points.
Country code For British Airways & Delta Airlines please enter "GB" in the country code field. For all other partners please enter "GBR" in the country code field.