Terms and Conditions
The Hotel Collection**
Valid only for new Hotel Collection bookings of two or more consecutive nights made online through American Express Travel Online www.americanexpress.com.hk/thc. Payment must be made in full with The Platinum Card® or Centurion® Card in Cardmember’s name. Cardmember must travel on itinerary booked to be eligible for benefits described. The Cardmember will receive the credit as a deduction from the final bill when checking out of the hotel; they receive US$1 for each eligible dollar spent up to US$100. Eligible charges exclude charges for taxes, gratuities, fees and cost of the room. Additional exclusions based on specific hotel restrictions may also apply (including without limitation purchases within the hotels that are unaffiliated and/or owned by third parties) –see hotel front desk for details. Credit must be used in conjunction with initial stay and cannot be carried over to another stay. and is not redeemable for cash and expires at check-out. Back-to-back stays booked by a single Cardmember, Cardmembers staying in the same room or Cardmembers traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated and expires at check-out. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change.**A one category room upgrade is based on availability and eligibility at check-in to the hotel. Limit one credit per room, per stay. Three-room limit per Cardmember per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits subject to change.
Membership Rewards Terms and Conditions
To earn or redeem Membership Rewards points, Cards must be registered to the American Express Membership Rewards program and be active and current in their payments. When paying with a combination of your American Express® Card and Membership Rewards points, only the value applied to the Card is eligible to earn Membership Rewards points.Membership Rewards Terms and Conditions apply when booking on the American Express Travel website. Please visit the Membership Rewards website to view the full Terms and Conditions Membership Rewards website.
Fine Hotels + Resorts®
Valid only for new Fine Hotels + Resorts bookings made through Platinum Travel service, Centurion® Travel service or American Express Travel Online www.americanexpress.com.hk/fhr. Payment must be made in full with an American Express® Card in the Platinum Card Member's or Centurion Member's name. Available for The Platinum Card and Centurion Card. Cardmember must travel on itinerary booked to be eligible for the benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in; certain room categories are not eligible for upgrade. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. Complimentary In-Room Wi Fi is provided. In the case where a Property includes cost of Wi Fi in a mandatory resort fee, the Cardmember will receive a daily credit from the Property in the standard amount that the Property charges for Wi Fi. The credit will be issued on the Cardmember's final statement upon check-out. Advance reservations are recommended for services such as spa, dining or golf in order to take advantage of the Fine Hotels + Resorts special amenity during your stay. Benefit restrictions vary by Fine Hotels + Resorts property and cannot be redeemed for cash and may not be combined with other offers unless indicated. Benefits and additional Fine Hotels + Resorts promotions are only applied at checkout and expire at checkout. Back-to-back stays booked by a single Cardmember, Cardmembers staying in the same room or Cardmembers traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change.
General Terms and Conditions
All hotel prices, additional benefits and availability are correct at the time first presented on the American Express Travel website. While every effort is taken to ensure hotel inventory remains accurate, prices and availability remain subject to availability and dependent on third party supply. Hotel pricing and availability are not guaranteed until the receipt of your booking confirmation email. Hotel cancelation policy applies (see 'Your itinerary' after you have selected your room). Bookings are subject to the full American Express Travel Terms and Conditions. To view these please visit americanexpress.com.hk/traveltermsandconditions. All travel services indicated in this website are provided by American Express TLS HK Limited. Travel Agent License no. 353929.
